Firefox Community Forum

I'm not sure where the issue is exactly, but I suspect its something to do with different standards of storing images in clipboards.

If you see the images, this is a screenshot of an Excel grid, taken using win 11 snap tool (shift+win+s). I paste this into paint.net (5.0.12) Then select all and copy/paste into Confluence using Firefox. The edges of the images are either shifted, or a line is added.

If I use Paint instead of paint.net, it is ok. If i use Edge instead of Firefox, it is ok. Saving the file as png and importing it and its ok. Pasting from paint.net into Powerpoint and its ok.

Any ideas what is causing this or how to fix it? I'm going to ask Atlassin (Confluence) and paint.net help as well.

Dear all,

For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts.

I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708

Please advise!

Toggling the left Shift key opens and closes the bookmarks tab on the left side of screen. Its very annoying when wanting typing capitals. Also the left Alt button opens the media player. Both these started doing so by themselves. The right buttons of these keys operate as normal. How to turn these off.

Hi,

When I seek in videos, for example on youtube, it almost always hangs the entire machine. The same issue happens randomly as videos run, eg after about 5-7 minutes.

I'm struggling to get more information on what is happening (eg logs) because the whole system hangs.

Here are some things I have discovered:

1. I can reproduce in a fresh profile 2. I can reproduce with the flatpak version 3. I can't reproduce in the Brave browser 4. I can't reproduce the problem on Windows, only on this Linux machine

I'm running on Linux (debian bookworm). I'm using wayland. I have an intel i915 GPU (Alder Lake).

The problem started recently (last few days), but I'm not able to nail down exactly what changed.

What I really want is any way to get more information about what is happening - logs or debug output or whatever. Then I can work out if the bug is in Firefox, or something else on my system (eg intel graphics drivers)

Thanks, Cal

I keep having trouble trying to play a video on YouTube. When I try and play a video on You Tube the video will simply not play or take forever to start playing. What can be done to fix the problem? Can someone help. Thank you.

Today I started getting repeated notifications, every 5 to 10 min or so, that my McAfee subscription has expired, my credit card has been rejected, and that my computer is infected. I do not use McAfee, either in Firefox or on my computer. I use the security suite that comes with Windows. I cannot stop these messages from appearing, and disabling notifications from McAfee in the messages does no good, the notifications just keep coming. HOW DO I MAKE THEM GO AWAY? They must be SPAM because I've never had a McAfee product on this machine, EVER. Thank you so much for the help, Dave Templeton

https://www.yourclassical.org/episode/2024/07/07/composers-datebook-john-williams. I get daily emails like this from this website that allows me to click a button and listen to a two-minute feature. Of late, the screen is wobbly and does not allow me to click the button. The website works fine on Chrome and Edge.

Mac 14.5, Firefox 127.0.2 I have refreshed Firefox, disabled extensions, restarted my macbook pro, all of these things multiple times. What's the problem/fix. All the solutions I see are from a year ago. How about some current help/fixes?

Hello,

I deployed central management of firefox yesterday and I am suffering firefox hangs on startup (prior to opening any window) after configuration change from pref to localPref. When I kill firefox and run again it usually start normally. Usually one kill is sufficient, but I observed also two subsequent kills are necessary.

I created these files:

/usr/lib64/firefox/defaults/pref/autoconfig.js:

pref("general.config.filename", "firefox.cfg"); pref("general.config.obscure_value", 0);

/usr/lib64/firefox/firefox.cfg:

// This comment is mandatory lockPref("autoadmin.global_config_url","http://www/firefox/firefox.cfg"); lockPref("autoadmin.append_emailaddr",false);

and in the firefox.cfg on a website I have for example: lockPref("network.proxy.type", 4);

when I change the lockPref to pref in this file, everything works normally, but when I change it back to lockPref I get a firefox hang on startup. What am I doing wrong?

Thanks

Marek

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Whenever I have Firefox open with certain games, the browser randomly freezes and ultimately crashes. But especially when I have videos running. The game itself does not crash and runs completely fine with no issues.

I have no idea what causes it, and I used to not have this issue at all before. However, I believe it was after I upgraded my computer, which should have no issues with the specs I have.

These are my 10 most recent crash reports: bp-c0eafb4b-6fce-47fa-9e8d-3f9e30240707 bp-dc43a38b-a3df-4231-9e02-ff55c0240707 bp-30bc891a-062d-4f9d-805d-539a20240707 bp-8dda914d-f2f8-4534-83d6-2ac690240707 bp-1858f133-89be-41e0-85e0-501a70240707 bp-e785dd9b-328b-4aec-bff0-002fe0240707 bp-3e7288ac-6d1e-4567-9e95-1a4830240707 bp-2777d574-893b-4e10-a69e-245f90240707 bp-62934e0d-9568-4deb-9354-e7e910240707 bp-2ab1d2bb-d244-4118-a7e1-9d32e0240707

For some months now I have been finding that, when I try to log on to the BBC website or the Youtube website using my default browser Firefox I get a timed out message. However, both websites usually open when I try for the second time. This never happened before. For both sites I log on from Windows 10 desktop icons. This defect is now annoying me so much I am inclined to switch to Chrome or Microsoft Edge as default browsers where the problems do not occur. I have tried a number of suggested solutions shown on line but nothing has worked to date. Before I switch default browser I will try further suggested solutions if anyone has any.

1) Youtube stalls out. Seems to be preventing or blocking the front ad from running, ... but wait long enough, Youtube video will play. This happens on all my computers, Win 7 and Win 10. Problem been going on the last 30 days.

2) In Win 10, Firefox browser never shuts down when I close it. Must go into Task Manager & do a "End Process" to kill it. I do make sure Microsoft Edge Browser is Disable. It wants to run all the time too. Thanks for your efforts. Been using Firefox since 2002.  :)

I have four browsers on my Linux box: Chrome, Chromium, Thorium, and Firefox.

Firefox is painfully slow using Google Earth, all the others are fast with Google Earth.

This is fairly recent behavior (last month or so).

As far as I can tell, FF is configured to allow Web Assembly (WASM) to be used for rendering images, etc. Since Google Earth is written in WASM, I don't have a clue why it is so horribly slow.

scrolling/sliding the image around on the screen is slow and jumpy. Displaying images attached to a waypoint is extremely slow: It takes 5-10 seconds to switch from one image to the next.

Any suggestions? Thanks in advance!

Fred

Hello,

When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the window is opened somewhere outside of my screen??

If I click a second time in Firefox, then it opens a normal window in my screen as usual, but the other one keeps playing in the back.

I've tried changing screen resolutions, checked that no other monitors were detected, restarted computer,

Not sure what to do next!

Thanks!

Installed 127.0 (20240606181944) from http://download.opensuse.org/repositories/mozilla/openSUSE_Leap_15.5/ and since then I've been unable to:

• Close a window by closing the last tab (the last tab X does nothing)
• The toolbar Account icon has nothing under it, have to go via Settings to manually sync and manage account

Firefox will not run on my desktop as it says its already running. I have uninstalled Firefox & reinstalled it with a fresh copy from the web but the problem persists. I open Task Manager & see Mozilla Firefox appears to be running: "Mozilla Firefox (3)". I end task which stops Firefox opening further but the same thing happens again when I try to open Firefox.

My PC is running Windows 11 fully updated as at today.

Can anyone suggest a fix?