Firefox Community Forum

When I try to download my credit card year end summary on my MacBook Air I get this message, "Your browser is unsupported and unable to display PDFs" I have done this for years and never had any trouble. I checked for Firefox updates for IOS and it says Firefox is up to date. It also says I am on the esr update channel. Why would this suddenly be a problem? How can I fix it? Thank you for any help or insight you can give me. PS I am old and no longer tech savvey. Technology has left me in the dust! So please be as untechnical as possible in a response if I am so lucky as to receive a response.

I received this email after I tried to sign in to my Mozilla account. This is the relevant info from the email:

Your {$providerName} account has been linked to your Mozilla account Mobile Safari on iOS 18.7

I don't know what I did to cause this email to be sent. I wasn't trying to link any other account to my mozilla account.

Restored FF to Imac. Attemped to open but get message “a copy of FF is already open to cannot open this one” Spent 6 hours with Apple Support to examine every file and delete anything related to FF or Mozilla except for the VPN program. This did not solve problem. Apple said could do no more and suggeted mozzilla support. How to get rid of the notice and enable opening of FF. on 2024 Imac M4 chip.

Either removing certain ones I don't care about or getting ones back I may have already taken out?

I don't see either of those functions any more but I swear there was a way to do it just a month ago.

Hi there,

I am trying to access this site: https://unabridged.merriam-webster.com/ I am logged in on the site with my membership, which is up to date.

But whenever I try to search a word, it redirects me to the login page. I can only assume that something is wrong with my cookies, privacy settings, and extensions in Firefox. After having cleared my cache, allowed cookies for the site in question, and messed around a bit more with my settings, the problem persists.

This is not happening for any other sites. Can you help? Thank you!

Why has Mozilla decided to COMPLETELY IGNORE security settings applied to PDF documents? I have a number of PDFs secured so as to prevent the ability to print or copy text. When opened with Firefox, all of these settings are ignored.

Recently I have had to sign in to my sbcglobal.net email account every single time I open Firefox on my desktop computer. Firefox is default and my sbcglobal.net mail account is set as my home page. This is not a problem on my iPhone. What is the problem with the desktop and why did it start within the last week or 2?

I have removed many gb of apps to try and address this issue today but can't stop Firefox from using an insane amount of memory. What's up? I've been using Firefox for years and have never had this issue until today. I'd like to keep using your browser but I can't if my computer keeps shutting down.

I cant get Pandora to load with Firefox . I am in Mexico and have been using the Browsec VPN to listen to Pandora and all of a sudden it stopped loading. I get the blue screen with Pandora logo but it doesnt go past that. Pandora works on Edge with the same VPN Browsec .

The power went out in my area last night and When I turned my computer on this morning and opened Firefox, all my bookmarks are gone! It says the bookmark file is empty? I had many bookmarks that I use daily. How do I retrieve all my bookmarks I had in my Firefox account? Can someone help? Thank you.