This may actually be an issue with the site server and network. Try using another browser and see if this is still an issue.

Problem occurs only with Firefox. No issues with either Chrome or IE10.

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
2. Under "Time range to clear", select "Everything".
3. Now, click the arrow next to Details to toggle the Details list active.
4. From the details list, check Cache and Cookies and uncheck everything else.
5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Hope this helps!

Curtis

I have already cleared cookies, cache, and history on a number of occasions and it made no difference. The problem started with FF23. I have just updated to FF24, and have cleared cookies, cache, and history once more. Let's see how things go from here.

)

Cross fingers!

Thanks.

I may even give Aurora a try.

If all else fails it's back to 22 I guess.  ;)