Please help me recover my Firefox account because I know my password, but I can’t receive the verification code since my old email ([redacted] @hotmail.com) is no longer available and has been changed to [redacted] @outlook.sa.
Subject: Please Help Me Recover My Firefox Account
Dear Firefox Support Team,
Please, I really need your help to resolve this issue.
My original email address was [redacted] @hotmail.com, but this email address is no longer available. It has been changed to [redacted] @outlook.sa.
I still know my password and can enter it correctly, but I cannot receive the verification code because it is being sent to my old email address, which I no longer have access to.
I sincerely ask you to help me recover my account and update my email address so I can receive the verification code and regain access.
I would greatly appreciate your assistance in resolving this problem. Please help me recover my account, as I have the correct password but cannot complete the verification process.
Thank you for your time, understanding, and support.
Best regards, Sara Aborreesh
James द्वारा
All Replies (1)
duplicate of https://support.mozilla.org/en-US/questions/1614497 thread
Redacted your emails from public community support forum.