Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved अभिलेखित

Recover Thunderbird email using old profile; current profile was lost.

jojotom01

I had to reformat a hard drive. Unfortunately, my current Thunderbird profile was erased. I have a 7-month earlier profile backed up, and my current emails are still available from Spectrum webmail. Can I re-install the old profile, and download the newer emails from Spectrum to create a new profile? What is the safest way to proceed and not lose emails? Thanks!

I had to reformat a hard drive. Unfortunately, my current Thunderbird profile was erased. I have a 7-month earlier profile backed up, and my current emails are still available from Spectrum webmail. Can I re-install the old profile, and download the newer emails from Spectrum to create a new profile? What is the safest way to proceed and not lose emails? Thanks!

All Replies (1)

चयनित समाधान

Problem solved. I read several suggested articles and the topic was covered. Thanks!