Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I restore messages to my Inbox??

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 9 views
  • के द्वारा अंतिम प्रतियुतर reber6013

reber6013
reber6013
more options

I backed up the Inbox using Import/Export Tools some months ago. I exported in EML format. Now because of a system crash I need to import those messages back into my Inbox. When I use the Import/Export Tools to import these messages from my backup media, the messages are restored to both my Thunderbird Inbox and to the Inbox on the Earthlink e-mail server.

I don't want them on the e-mail server, I want them restored only to the Thunderbird Inbox.

After I did the import, they went to both the Thunderbird Inbox and the server Inbox. When I used the Earthlink Web Mail service, I could see them in the server Inbox. When I deleted them from the Inbox using the Web Mail services, they also were deleted from the Thunderbird Inbox.

I want to get these messages back to the Thunderbird Inbox but not to the Earthlink Web Mail Inbox. What do I need to do?

I backed up the Inbox using Import/Export Tools some months ago. I exported in EML format. Now because of a system crash I need to import those messages back into my Inbox. When I use the Import/Export Tools to import these messages from my backup media, the messages are restored to both my Thunderbird Inbox and to the Inbox on the Earthlink e-mail server. I don't want them on the e-mail server, I want them restored only to the Thunderbird Inbox. After I did the import, they went to both the Thunderbird Inbox and the server Inbox. When I used the Earthlink Web Mail service, I could see them in the server Inbox. When I deleted them from the Inbox using the Web Mail services, they also were deleted from the Thunderbird Inbox. I want to get these messages back to the Thunderbird Inbox but not to the Earthlink Web Mail Inbox. What do I need to do?

चुने गए समाधान

Is your account IMAP... Then the server and Thunderbird are synchronized. That ois how IMAP works.

You are perhaps expecting behavior like folk have traditionally had with POP mail accounts. If so I suggest you configure your account as POP, not IMAP.

See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

संदर्भ में यह जवाब पढ़ें 👍 2

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

चयनित समाधान

Is your account IMAP... Then the server and Thunderbird are synchronized. That ois how IMAP works.

You are perhaps expecting behavior like folk have traditionally had with POP mail accounts. If so I suggest you configure your account as POP, not IMAP.

See https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

reber6013
reber6013 प्रश्नकर्ता
more options

That was exactly the problem. Thanks so much for your help. I was configured as an IMAP Mail Server. When I reconfigured the account to a POP Mail Server every thing worked great. Thanks again for the good help.