Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox keeps deleting my bookmarks

  • 1 प्रत्युत्तर दें
  • 2
  • 6 views
  • के द्वारा अंतिम प्रतियुतर FredMcD

more options

Every time I rearrange bookmarks, move folders, or move bookmarks from one folder to another, Firefox will -- within the following day or so -- delete entire groups of bookmarks, even entire FOLDERS of book marks. Nothing but empty folders remain. Then I have to start all over again by restoring the bookmarks from the last backup, and retrieving one by one the ones that I had accrued since the last backup. This happens again and again. What is going on?

Every time I rearrange bookmarks, move folders, or move bookmarks from one folder to another, Firefox will -- within the following day or so -- delete entire groups of bookmarks, even entire FOLDERS of book marks. Nothing but empty folders remain. Then I have to start all over again by restoring the bookmarks from the last backup, and retrieving one by one the ones that I had accrued since the last backup. This happens again and again. What is going on?

चुने गए समाधान

Are you using any bookmark add-ons? Are you using sync?

As a precaution, To open the Bookmarks Manager, press the Alt or F10 key bring up the tool bar, and select Bookmarks. Hot key is <Control>(Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (1)

more options

चयनित समाधान

Are you using any bookmark add-ons? Are you using sync?

As a precaution, To open the Bookmarks Manager, press the Alt or F10 key bring up the tool bar, and select Bookmarks. Hot key is <Control>(Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Export Bookmarks To HTML, and follow the prompts and save it to a HTML file.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?