my computer has suddenly stopped Firefox starting.
I am running Windows 10 and all of a sudden it has stopped allowing Firefox to start. I have tried shutting down and restarting and have also upgraded to the latest version of firefox without success.
All Replies (3)
Is the Firefox icon shown when you start it?
FredMcD said
Is the Firefox icon shown when you start it?
No, but it seems to run in the background. Sorry for taking so long to reply.
There are several possibilities.
Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;
- Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
- Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
Configure firewalls so that Firefox can access the Internet. {web link}
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?