Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 6 views
  • के द्वारा अंतिम प्रतियुतर philipp

more options

Hello, Firefox crashes every 15 minutes and I have to restore the pages. Thanks for your help Best regards http://crash-stats.mozilla.com/report/index/bp-d99ebb6f-91eb-48dd-8df0-617402160124

Hello, Firefox crashes every 15 minutes and I have to restore the pages. Thanks for your help Best regards http://crash-stats.mozilla.com/report/index/bp-d99ebb6f-91eb-48dd-8df0-617402160124

All Replies (2)

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Unfortunately the crash report(s) has an [@ EMPTY] signature or are invalid and no data is available.

more options

what the crash report does show is that you are using a very outdated version of firefox. please urgently download and install the current version from https://www.mozilla.org/en-US/firefox/all