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Solved अभिलेखित

Firefox does not open

Firefox Troubleshooting
Scribe replied 10 साल पहले
DanyEule
DanyEule

Hello

I can't open my Mozilla Firefox anymore ! It keeps crashing every time I try to launch it. Also in safe-mode. First time it happened was on the 31.12.15 about 17:00 or so (Swiss time).

What I have tried so faar: Restart computer, Repair Firefox, Update Firefox, update Java, update flash player, run a virus scan, re-install Firefox. The result is still the same. And yes, I checked out your help site, step by step. (That's why I am here now)

Error ID: bp-6f7430bc-0c19-49dc-a021-de1c72160101

Hope it helps! Thank you very much Dany

Hello I can't open my Mozilla Firefox anymore ! It keeps crashing every time I try to launch it. Also in safe-mode. First time it happened was on the 31.12.15 about 17:00 or so (Swiss time). What I have tried so faar: Restart computer, Repair Firefox, Update Firefox, update Java, update flash player, run a virus scan, re-install Firefox. The result is still the same. And yes, I checked out your help site, step by step. (That's why I am here now) Error ID: bp-6f7430bc-0c19-49dc-a021-de1c72160101 Hope it helps! Thank you very much Dany

All Replies (1)

Scribe
Scribe

चयनित समाधान

Hi, the crash seems to be caused by G Data Security Software. Please see Firefox 43.0.3 startup crash with G DATA security software.

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