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Critical UI regression and usability issues in recent rollout

Dear Thunderbird Developers, I am writing to express my frustration regarding the recent UI changes. After the latest update, the standard toolbar icons (Get Messages, Wr… (read more)

Dear Thunderbird Developers,

I am writing to express my frustration regarding the recent UI changes. After the latest update, the standard toolbar icons (Get Messages, Write, Address Book, reply, etc.) completely disappeared for me, leaving behind nothing but a search bar. Even using the "Restore Default Set" option fails to bring the essential navigation buttons back. While I can eventually fix these issues as a power user, these constant, breaking UI changes are a major problem for average users. For instance, my 65-year-old mother relies on a stable interface. Every time a rollout breaks the visual layout or hides basic functions, she is unable to use her email until I step in to fix what the update messed up.

Forcing users to manually rebuild their primary navigation toolbar after an update is not a "feature"—it’s a regression that alienates long-time especially elderly users who need reliability over constant redesigns. Please prioritize UI stability and ensure that "Reset to Default" actually restores a functional set of icons.

If you need further information I'll be glad to hear and hope you can give me an easy fix for this problem.

Please answer andere the following address: [edited email from community support forum] Or send a notification with a link to this thread

Best regards,

Dilan Adler

Archived 4 160

Thunderbird - special alert for particular senders?

What I have in mind is to be able to play a special sound when I receive a message from a particular sender in Thunderbird, sort of like a specific ringtone for a caller … (read more)

What I have in mind is to be able to play a special sound when I receive a message from a particular sender in Thunderbird, sort of like a specific ringtone for a caller on a phone. I have someone whose e-mails I need to respond to ASAP, but I also need to work otherwise undisturbed on my computer.

Does such an add-on exist? If not, would someone consider creating one?

Thank you!

Archived 2 170

A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation.

Kit Galloway, A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation. I want to return to the classic… (read more)

Kit Galloway,

A week ago my Thunderbird email-app mysteriously switched to a very thinned-down and sparse email information presentation.

I want to return to the classic Thunderbird display. I'm using the current Mac mini.

My email: X@earthlink.ne Phone: xxx-xxx-xxxx

(PII removed by moderator)

Archived 1 150

PROBLEM SMTP SERVER

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird fo… (read more)

Subject: Persistent SMTP block on specific Outlook account (IMAP functional) Problem Description: Systematic failure of outgoing emails via SMTP on Mozilla Thunderbird for the address redacted@outlook.be. Crucial Note: Incoming mail (IMAP) works perfectly with the same credentials, proving that the authentication and the password used are correct. Technical Data & Actions Taken: SMTP Configuration: Server smtp.office365.com, Port 587, STARTTLS (or port 465 SSL/TLS). Authentication: Using a 16-character App Password generated after enabling Two-Step Verification. Symptom: Systematic rejection of the SMTP connection (Command Error 12 or timeout). Other Outlook accounts configured on the same Thunderbird client and the same internet connection (Belgium) are working without any issues. Tests Performed: Complete purge of Thunderbird's password manager, alias verification, and full restart of network equipment. Conclusion: Since the reception service is operational and full access is functional via Webmail/Outlook App, the block is specific to the SMTP protocol for this particular account on the Microsoft server side. Request: Please lift any security restrictions or reset security flags for the SMTP service on this specific account. My mail for respons : [edited from public community support forum] @gmail.com

(PII removed by moderator)

Archived 4 241

end a memory

Hello, sometimes memories pop up that I want to stop repeating. The button for this is “close” or "close all" in German. But the popup menu doesn't disappear. That bother… (read more)

Hello, sometimes memories pop up that I want to stop repeating. The button for this is “close” or "close all" in German. But the popup menu doesn't disappear. That bothers me a lot. I can't say at the moment whether only the dates from the addresses are affected.

Archived 1 180

Thundirbird Settings Explanations/Instructions?

Is there a document somewhere that gives the meanings/explanations of all the choices when selecting settings for a Thunderbird account ? When I go through the settings … (read more)

Is there a document somewhere that gives the meanings/explanations of all the choices when selecting settings for a Thunderbird account ? When I go through the settings there are many choices that I do not know what they mean, and finding each separately could take hours ...

Archived 1 200

I receive emails automatically, but they only go into my inbox. They don't go into folders I've organized with Gmail labels. I can receive emails by clicking on the folder.

Why do I have to do this every time? <DownloadLink> Why_do_I_need_to_do_this_every_time.mov https://primedrive.jp/v2/access?key=t9NdG3za99jDrgfT9tuvKw Is there a s… (read more)

Why do I have to do this every time?

<DownloadLink> Why_do_I_need_to_do_this_every_time.mov

https://primedrive.jp/v2/access?key=t9NdG3za99jDrgfT9tuvKw

Is there a setting I can adjust? Or is this just how it is with Gmail?

Archived 4 242

TBird update changes cc & bcc for the worse

I love an update when it makes something better. (Isn't that the point?) In the case of Thunderbird 78.4.0, what were they thinking? You now have to hit Cc and Bcc on eac… (read more)

I love an update when it makes something better. (Isn't that the point?) In the case of Thunderbird 78.4.0, what were they thinking?

You now have to hit Cc and Bcc on each email you write rather than have those fields show up by default, as has been the setup for years? Why?

For multiple Cc's or Bcc's, you have to separate them by a semicolon rather than have a fresh line for each, which to me is easier to read? What's the point of that change?

Is there no way to fix these (ahem) improvements? Terrible!

Thanks to anyone who can smooth this over for me.

Also, in passing, I don't appreciate having auto-update checked by default. That's not how I have ever configured Thunderbird, and settings ought to stay as they were unless there's a reason and the user is notified.

Archived 2 223

Thunderbird Daily vs. Release version, subject line in bold format and email address display format

I recently went back from Thunderbird daily to the release channel when I set up my new PC. 1. On opening an email - The Subject display in Daily Version is Bold and ac… (read more)

I recently went back from Thunderbird daily to the release channel when I set up my new PC.

1. On opening an email - The Subject display in Daily Version is Bold and according to the font as set in Thunderbird Settings. Just Perfect. It is not the same in the Release Channel. Looks not so nice.

2. In Release Channel -- under settings If I choose to display the "Name Only" under Message List for address display format. It ignores

3. Release channel is ver 146.0.1 .. If I go back to Thunderbird daily .. will I be able to use the same profile used for the Release channel?

With my thanks in advance

Archived 3 483

New printer will not print emails

I have a new Brother printer MFC-L3780CDW. I can print from Foxfire internet, I can print from Microsoft Word. I can go to my Comcast online account and print emails, but… (read more)

I have a new Brother printer MFC-L3780CDW. I can print from Foxfire internet, I can print from Microsoft Word. I can go to my Comcast online account and print emails, but I cannot print an email from Thunderbird from my desk top. I right click the email to bring up the menu. I select print and nothing happens. It dont bring up a print preview window to select printer. It does nothing. My old printer was also a Brother MFC, just an older model. everything worked fine. I called brother and they say since everything else prints it must be a problem in the Thunderbird Application

נפתרה Archived 3 524

Account Creation

Is there a way to talk to someone? I put in what was required, but it didn't work. And after that, I don't have a clue what to do next. Mac <phone redacted> … (read more)

Is there a way to talk to someone?

I put in what was required, but it didn't work.

And after that, I don't have a clue what to do next.

Mac <phone redacted>

Archived 1 335

Thunderbird has an email editor which is not very good.

While I am a management consultant and do not understand how to code and develop software beyond the most surface levels, I wish to contribute this idea towards developme… (read more)

While I am a management consultant and do not understand how to code and develop software beyond the most surface levels, I wish to contribute this idea towards development of Thunderbird.

One of the most important components of an email client is the editor. There have been many requests for changes in the Thunderbird mail editor in the past. I wish to propose a strategic solution to this issue.

The solution that I offer is that this team of independent contributors builds a word processor like Microsoft Word, does so under the umbrella of Thunderbird, so that there are no copyright issues in using that editor for composing email in Thunderbird, and uses that editor as a stand alone editor as well as an editor for composing emails within Thunderbird.

I am not aware if the Linux Word Processing Editor can be used for Thunderbird as a sharing between two community software initiatives, but that aspect can also be explored by talking directly to Linux.

Archived 2 292

Unable to disable Conversations in version 128.12.0esr

1) Thunderbird 128.12.0es refuses to disable conversation mode, when View/Sort by/Unthreaded is selected for a folder. 2) Thunderbird 128.12.0es does not show the number … (read more)

1) Thunderbird 128.12.0es refuses to disable conversation mode, when View/Sort by/Unthreaded is selected for a folder.

2) Thunderbird 128.12.0es does not show the number of selected messages in the Status Bar when I select multiple messages, instead showing the number of selected conversations.

How can I disable conversation mode?

Archived 6 422

Is it possible to turn off 'threading' completely? (for search results)

I don't like threaded conversations view. I turned it off so my inbox doesn't show it any more, but search results do and I find it impossible to find what I need. Is it … (read more)

I don't like threaded conversations view. I turned it off so my inbox doesn't show it any more, but search results do and I find it impossible to find what I need. Is it possible to turn off ALL of those threading features across the entire program? Thanks

Archived 15 383

I need to talk to a live person, I'm not technical anough to write down what i need. I did somethimg to my Thunderbird email and dont know how to put it back together. I'm Paul [edited]

I need to talk to a live person, I'm not technical anough to write down what i need. I did something to my Thunderbird email and don't know how to put it back together. … (read more)

I need to talk to a live person, I'm not technical anough to write down what i need. I did something to my Thunderbird email and don't know how to put it back together. I'm Paul [edited phone# from public] I'm willing to pay my email [edited from publiccommunity support forum] @newswithviews.com

Archived 7 160