• נפתרה

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

נשאלה על־ידי Jota ב־לפני 2 שבועות

נענתה על־ידי Jota ב־לפני 2 שבועות

  • נפתרה

A Block Ad does not allow me to access a site. How to remove it?

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&ut… (read more)

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&utm_medium=email#-0eebc5457c97ef8bca0b518ed4194951 I need some help, please. This is a site informing me about the weather. Thank you.

נשאלה על־ידי Natalia Sarmento ב־לפני 6 ימים

נענתה על־ידי jonzn4SUSE ב־לפני 6 ימים

  • נפתרה

Sidebar black print on dark background

146.0 (64-bit) Windows 11 December 11, 2025 Turned on computer this am, Firefox webpage popped up telling me about what is in it's future but now my side bar is black p… (read more)

146.0 (64-bit) Windows 11 December 11, 2025 Turned on computer this am, Firefox webpage popped up telling me about what is in it's future but now my side bar is black print on really dark background. Help!

נשאלה על־ידי Carlos ב־לפני 21 שעות

נענתה על־ידי Denys ב־לפני 21 שעות

  • נפתרה

firefox freezing

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any website… (read more)

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

נשאלה על־ידי anthony sanaty ב־לפני 3 חודשים

נענתה על־ידי jonzn4SUSE ב־לפני 3 חודשים

  • נפתרה

no connection to gmail or googlemail

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else… (read more)

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else on Mozilla seems to work fine. I don't get any messages to say why. The input just sits there with the fullstop going left and right. Any ideas ?

נשאלה על־ידי william.croy ב־אתמול

נענתה על־ידי jonzn4SUSE ב־אתמול

  • נעול

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentific… (read more)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

נשאלה על־ידי dkmozilla ב־אתמול

תגובה אחרונה מאת Denys אתמול

  • נפתרה

Bookmarks are missing and unable to restore

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the s… (read more)

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

נשאלה על־ידי jeff.horne ב־לפני שבוע

נענתה על־ידי jeff.horne ב־אתמול

  • נפתרה

Can someone help me understand the source of this tab crashing?

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere. https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-6… (read more)

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

נשאלה על־ידי Fluddy ב־אתמול

נענתה על־ידי TyDraniu ב־אתמול

  • נפתרה

Theme submittion

Turns out you cant use your own stuff until it is approved, Sorry for this question I am absolutely new to firefox workshop. Case closed (Please delete it because I could… (read more)

Turns out you cant use your own stuff until it is approved, Sorry for this question I am absolutely new to firefox workshop. Case closed (Please delete it because I couldn't find how to do that)

נשאלה על־ידי Shtirlits147 ב־לפני 2 ימים

נענתה על־ידי James ב־אתמול

  • נפתרה

Bookmarks column white can't read anything

It looks an update occurred but now my bookmarks Column has a white background with white type. I can't read anything there because its all the same color how do I change… (read more)

It looks an update occurred but now my bookmarks Column has a white background with white type. I can't read anything there because its all the same color how do I change the background to black?

נשאלה על־ידי Karen Larson ב־לפני 2 ימים

נענתה על־ידי david.desmet66 ב־לפני 2 ימים

  • נפתרה

Closed Tab Groups

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welco… (read more)

All my Tabs Group have disappeared from the Tab Bar. I can see the Closed Tab Groups in the drop down but i can't find a way to re-open Closed Tab Groups. Any clues welcome. Running 146.0 and on the beta update channel.

נשאלה על־ידי bill ב־לפני 4 ימים

נענתה על־ידי Mark ב־לפני 2 ימים