no matter IE or firefox, PC freezes - have to do a hard shutdown - when going to facebook; if typed into browser. if launching from desktop shortcut, it starts
desktop shortcut starts facebook but nothing fills in
desktop shortcut starts facebook but nothing fills in
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are you using OS X ?
Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Use Troubleshoot Mode in Firefox.
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (not Reset)
Are you able to get to Firefox normally?