Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

I have no problem getting to web sites but "buttons" within web site don't work.

  • 1 תגובה
  • 1 has this problem
  • 5 views
  • תגובה אחרונה מאת cor-el

rcauda
rcauda
more options

example - I go to my email account - it displays properly - but I can't select, read delete or do anything within the account.. I've uninstalled and reinstalled Firefox, Java and Flashplayer - and it's still not working.

example - I go to my email account - it displays properly - but I can't select, read delete or do anything within the account.. I've uninstalled and reinstalled Firefox, Java and Flashplayer - and it's still not working.

כל התגובות (1)

cor-el
cor-el
  • Moderator
more options

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: