Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות האפשרות ״דיווח על שימוש לרעה״.

מידע נוסף
פתוחה

Help with something

lejyon

when i sign in its stuck on connecting its been so long

when i sign in its stuck on connecting its been so long
צילומי מסך מצורפים

כל התגובות (1)

Hi lejyon,

Thanks for the screenshot. It looks like Firefox is getting stuck on “Connecting…” while trying to set up the built-in VPN.

The built-in VPN requires you to be signed in to a Mozilla account. Could you try turning the VPN off, restarting Firefox, and then signing in to your Mozilla account again? Also make sure you have a working internet connection and that Firefox for Android is up to date.

If it still stays on “Connecting…”, could you tell us which version of Firefox for Android and Android you are using? Also, does Firefox work normally for browsing websites while this is happening?

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.