Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I WOULD LIKE TO SPEAK WITH A TECHNITION

  • 2 תגובות
  • 0 have this problem
  • 4 views
  • תגובה אחרונה מאת helpneeded

helpneeded
helpneeded

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA WHAT PASSWORD ARE THEY ASKING FOR, WHERE CAN I FIND IT THIS NEVER HAPPENED BEFORE THE LAST MOZILLA UPDATE


I WOULD ALSO LIKE TO BE ABLE TO DISCUSS PERFORMANCE AND CONNECTIVITY . MONTHS AGO ALL MY LOGIN AND PASSWORD INFORMATION WAS REMOVED. i HAVE BEEN ABLE TO START INSTALLING THOSE THAT I COULD BY ADDING THOSE I COULD BUT HUNDREDS WERE NOT AVAILABLE . AND MY COMPUTER HAS BEEN WORKING KIND OF OK JUST RECENTLY I NOTICED AN UPDATE TO MY COMPUTER HAPPENED AND IT IS NOT WORKING VERY WELL

I CAN BE REACHED AT [edited phone #] OR AT [edited email and phone# from community support forum]

I JUST TRIED TO OPEN A DOWNLOADED EMAIL AND FOR THE FIRST TIME EVER I WAS TOLD TO ENTER THE PASSWORD TO OPEN THE PDF FILE I TRIED ADOBE ACROBAT AND THEN TRIED MOZILLA WHAT PASSWORD ARE THEY ASKING FOR, WHERE CAN I FIND IT THIS NEVER HAPPENED BEFORE THE LAST MOZILLA UPDATE I WOULD ALSO LIKE TO BE ABLE TO DISCUSS PERFORMANCE AND CONNECTIVITY . MONTHS AGO ALL MY LOGIN AND PASSWORD INFORMATION WAS REMOVED. i HAVE BEEN ABLE TO START INSTALLING THOSE THAT I COULD BY ADDING THOSE I COULD BUT HUNDREDS WERE NOT AVAILABLE . AND MY COMPUTER HAS BEEN WORKING KIND OF OK JUST RECENTLY I NOTICED AN UPDATE TO MY COMPUTER HAPPENED AND IT IS NOT WORKING VERY WELL I CAN BE REACHED AT [edited phone #] OR AT [edited email and phone# from community support forum]

השתנתה ב־ על־ידי James

פתרון נבחר

Hi,

First, please stop yelling.

Second, remember that the people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers.

Regarding your PDF question: there are encrypted PDFs that require a password to open. But in the first place, how did you conclude that if something happens in Adobe Acrobat, that's a Firefox problem?

Regarding your other question, I don't think I understand it at all.

Read this answer in context 👍 0

כל התגובות (2)

Denys
Denys
  • Moderator
  • Top 10 Contributor

פתרון נבחר

Hi,

First, please stop yelling.

Second, remember that the people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers.

Regarding your PDF question: there are encrypted PDFs that require a password to open. But in the first place, how did you conclude that if something happens in Adobe Acrobat, that's a Firefox problem?

Regarding your other question, I don't think I understand it at all.

helpneeded
helpneeded Question owner

Hi Denys . I'm so sorry that my caps lock was set on my computer I was not at all meaning to yell . I received a lot of great information . I did not mean to blame Firefox because of fault of adobe

I apologize, Mox

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.