Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות האפשרות ״דיווח על שימוש לרעה״.

מידע נוסף
Archived

Comcast email stops working when VPN changes servers.

david replied
user398

Hello,

I recently started using Proton VPN for general security. It worked fine with Thunderbird for several months, but recently, Thunderbird has started dropping its connection to Comcast, rendering that email unusable. If I turn off the VPN and reboot without it (or through a US server), it will reconnect, but the moment it switches servers or tries to connect through another country, it kicks out Comcast and won't reconnect until I reboot the computer again.

Is there a fix for this? Preferably a way to sign in, and stay signed in, to email only without granting full access to my entire Comcast account?

Thank you!

Hello, I recently started using Proton VPN for general security. It worked fine with Thunderbird for several months, but recently, Thunderbird has started dropping its connection to Comcast, rendering that email unusable. If I turn off the VPN and reboot without it (or through a US server), it will reconnect, but the moment it switches servers or tries to connect through another country, it kicks out Comcast and won't reconnect until I reboot the computer again. Is there a fix for this? Preferably a way to sign in, and stay signed in, to email only without granting full access to my entire Comcast account? Thank you!

כל התגובות (1)

This seems to be a VPN issue, not a Thunderbird issue. I encourage pursuing to see what options the VPN has to bypass email.