חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

I think the problem occurred after updating windows 10: Media Feature Pack for Windows 10 N (October 2018) the same problem even in safe mode

bp-c5fbd0bc-863f-414a-a5fd-3d3e80190207 bp-e805e856-b706-4c73-82d9-6179b0190207

I think the problem occurred after updating windows 10: Media Feature Pack for Windows 10 N (October 2018) the same problem even in safe mode bp-c5fbd0bc-863f-414a-a5fd-3d3e80190207 bp-e805e856-b706-4c73-82d9-6179b0190207

פתרון נבחר

hi adam, yes unfortunately this kind of issue is a problem for users of windows N editions after the update to windows 10 1809 & installing the media feature pack.

this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false.

Read this answer in context 👍 1

כל התגובות (2)

more options

פתרון נבחר

hi adam, yes unfortunately this kind of issue is a problem for users of windows N editions after the update to windows 10 1809 & installing the media feature pack.

this would be a workaround to avoid the tab crashes: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false.

more options

Thank You. Now its ok:)