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Trying to remove Honey ad-on. Previous solution (control,shift,A - did not do anything ) did not work for me

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Trying to remove the extension Honey. The solution presented earlier starts with clicking control, shift,a. I tried this and nothing happened. Could you please help? Thank you

Trying to remove the extension Honey. The solution presented earlier starts with clicking control, shift,a. I tried this and nothing happened. Could you please help? Thank you

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watersound said

clicking control, shift,a . . . and nothing happened

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions.

Locate Honey and disable/remove it.