Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף
Archived

Without changing any settings in Thunderbird I was suddenly unable to send emails from two of my addresses.

turnerbudd replied
turnerbudd

I am using Spectrum as my ISP. On my Thuderbird I have three emails, the default from Spectrum and two others. Suddenly over the weekend, without making any changes at all to any of the settings, I became unable to send outgoing mail from my two non-Spectrum emails. In both cases I receive the same message: An error occurred while sending mail. The mail server responded: 5.1.0 <mturner@abovethelinemedia.com> sender rejected AUP#1600. Please verify that your email address is correct in your account settings and try again.

I am checking with both my ISP as well as the host for the other two emails to see if anything changed. Has anyone come across this before?

I am using Spectrum as my ISP. On my Thuderbird I have three emails, the default from Spectrum and two others. Suddenly over the weekend, without making any changes at all to any of the settings, I became unable to send outgoing mail from my two non-Spectrum emails. In both cases I receive the same message: An error occurred while sending mail. The mail server responded: 5.1.0 <mturner@abovethelinemedia.com> sender rejected AUP#1600. Please verify that your email address is correct in your account settings and try again. I am checking with both my ISP as well as the host for the other two emails to see if anything changed. Has anyone come across this before?

כל התגובות (1)

I was able to solve the problem by selecting No Authentication in my Outgoing Server settings. This goes against the recommendation of Time Warner/Spectrum but it seems to have solved the problem.