Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Google Hangouts no longer functions in Gmail sidebar.

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת Mr. News

more options

Using FF ESR 52.2.0 (32-bit), I get a message in the left sidebar on the Gmail webmail page: "To use chat, upgrade your browser." Google Chat/Hangouts was working fine a few days ago, and still works perfectly within Gmail webmail in Chrome and IE. I don't want to move to the "mainstream" Firefox, as many of my plug-ins would not be supported- that's why I switched to ESR in the first place.

Using FF ESR 52.2.0 (32-bit), I get a message in the left sidebar on the Gmail webmail page: "To use chat, upgrade your browser." Google Chat/Hangouts was working fine a few days ago, and still works perfectly within Gmail webmail in Chrome and IE. I don't want to move to the "mainstream" Firefox, as many of my plug-ins would not be supported- that's why I switched to ESR in the first place.

השתנתה ב־ על־ידי Mr. News

פתרון נבחר

Never mind-- I found the problem. It was the "Restore Your Gmail Settings 2.2.8.1-signed.1-signed" add-on, which, when disabled, makes the issue go away. The extension had not been causing any problems until a few days ago, but has apparently not been updated since 5/8/16.

If you have the 'Gmail Hangouts sidebar unavailable' issue, make sure you have not installed the extension mentioned above, and if so, disable it.

Read this answer in context 👍 0

כל התגובות (1)

more options

פתרון נבחר

Never mind-- I found the problem. It was the "Restore Your Gmail Settings 2.2.8.1-signed.1-signed" add-on, which, when disabled, makes the issue go away. The extension had not been causing any problems until a few days ago, but has apparently not been updated since 5/8/16.

If you have the 'Gmail Hangouts sidebar unavailable' issue, make sure you have not installed the extension mentioned above, and if so, disable it.