חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

Email no longer works now that I've moved website to Squarespace

  • 1 תגובה
  • 1 has this problem
  • 4 views
  • תגובה אחרונה מאת user01229325

more options

I've just moved my client's website to Squarespace and he says his email is no longer working. According to Squarepace, "you'll need to obtain the correct MX records from where the domain is hosted and then add those MX records to the DNS Settings on the domain provider's end."

Where does he find these MX records in his Mozilla account? And what do we do with it/them once we've found them?

Scott

I've just moved my client's website to Squarespace and he says his email is no longer working. According to Squarepace, "you'll need to obtain the correct MX records from where the domain is hosted and then add those MX records to the DNS Settings on the domain provider's end." Where does he find these MX records in his Mozilla account? And what do we do with it/them once we've found them? Scott

כל התגובות (1)

more options

There is no such thing as a Thunderbird account.

Thunderbird is email client software that runs on your customers computer and it has nothing to do with MX records.

Ask the hosting company, either present or past, for help.