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מידע נוסף
נפתרה Archived

Firefox crashes soon after it opens

cor-el replied
Clem's account

The crash seems to have started with Firefox 50. I have a windows 10 machine but I have not installed the cumulative update yet. It downloads but doesn't install on the restart. The cumulative update is Cumulative Update for Windows 10 version 16074 x64-based systems (KB3200970) On November 8th it downloaded and failed to install on the restart and has done so every day since.

bp-87410a2e-1eb8-474f-848d-719c92161203

bp-6de424a5-7238-4a0f-8ae9-ecdef2161201

bp-a685e16d-d1d8-43e5-84ba-8dbd62161129

The crash seems to have started with Firefox 50. I have a windows 10 machine but I have not installed the cumulative update yet. It downloads but doesn't install on the restart. The cumulative update is Cumulative Update for Windows 10 version 16074 x64-based systems (KB3200970) On November 8th it downloaded and failed to install on the restart and has done so every day since. bp-87410a2e-1eb8-474f-848d-719c92161203 bp-6de424a5-7238-4a0f-8ae9-ecdef2161201 bp-a685e16d-d1d8-43e5-84ba-8dbd62161129

כל התגובות (1)

פתרון נבחר

That is a problem with hmpalert.dll that is part of HitmanPro.Alert.

  • Firefox 50.0.2 Crash Report [@ hmpalert.dll@0xcbeb ]

You will have to disable/uninstall this software and contact the publisher for support.