Thunderbird Community Forum

Hello,

I hope you're doing well.

I have noticed that Thunderbird forces me to click a drop arrow to view my messages in every single folder, as shown in the screenshot. I do not want this.

How can I set Thunderbird to automatically show all emails in my folders?

Thank you in advance!

I'm running the current 157.0.1 release on Windows 11, and specifically am having my emails from the AP be sent to spam even though I have a specific filter set to tag them. I feel as if the filter itself is set up properly because when I manually run it the messages will be moved from the spam folder to the inbox and tagged accordingly.

The one thing sticking out to me is these emails are being forwarded through my relay account. I've tried changing the filter to work based on the relay address, but again it only works when I manually run it. I've also tried setting the filter to run both before "and" after spam classification, but neither option works. Ideally the filter would work without me having to go to my spam and run it, and even then I'm wondering why the spam filter hasn't learned by now that those email belong in my inbox.

I'd appreciate any help or solutions; I'm not an email power user or networking wiz though so please try to keep it as dumbed down for me as possible!

I recently lost all of my saved emails and the folders they are in on my laptop computer. They are fine on my desktop computer. I have tried everything to restore them to my laptop computer. (backup option, export profiles, etc) But when I try to restore them to my laptop nothing works and they are not restored to it. I have tried every option that I used to save them but they will not restore. P.S I have tried every option on Google searches with no luck. I am running Windows 11. As a side note I never had a single problem when I was using Windows 10 and Moz Backup still worked. Help Richard Clauser [redacted from public] @gmail.com

Since the Thunderbird update of 30 Sept the ability to attached files to my emails has 'vanished'. I press the attach 'button' but there is no response. Never had this as a problem before. I am running Windows 11 home version. Help!

Norton 360 email protection is blocking access to "inbound.att.net" server and indicates that "Trust for (digicert global g2 tls rsa sha256 2020 ca1) has been revoked".

I disabled Norton's email protection feature, which allows me to connect to the inbound server.

I have attempted to run the Certificate Import tool, but the Norton's error reporter persists.

Who's problem is this? The certificate issuer or is Norton in error. I plan to open a case with Norton pending your response. ' Thanks

Hello, I retired in June. I asked my employer to allow me to archive my emails before they deactivated my work account. The Director of IT has been very helpful in recommending various apps that can do that. One was enormously expensive. One archived all my emails together (29K) and it is very difficult to locate one separately. The IT Director has also recommended Thunderbird. I have downloaded it but am having difficulty using it. I have saved all my emails using Google Takeout and the emails are saved in an mbox format. If you could help me get started with making sure the Thunderbird default settings are correct, placing the emails into Thunderbird and showing me how to access certain emails (and delete ones I don't need to save), I would greatly appreciate it.

Thank you, Susan Hook

Thunderbird (Mozilla?) rejects electronic issues of monthly Consumer Reports with the error message that the HTML format is invalid. Is this fixable, or must I change to another email client? Mike McClellan, [redacted @verizon.netemail from community support forum]

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.twc.com timed out. Try again.

I set up thunderbird exactly the same as on my old computer -- i cannot retrieve my emails on the new computer even though the test connection was successful - but i get a pop-up saying autentication failed when i try to get my emails on my new computer, Old computer still gets them

Greetings,

I perform a daily thumb drive backup of Thunderbird in the event that my PC crashes (which it has) so I don't loose emails and contacts. I'm aware of two methods to do this. I've tried both, and one method saves more file folders than the other. My question is: Which is correct to use?

One method is described here: https://support.mozilla.org/en-US/kb/thunderbird-export The other method is accessed from the main page of Thunderbird: Import/Export > Backup, select OK and then the location and folder where you want the data to be transferred.

The first method captures four main folders and other files listed below them. The second method captures ten folders and all of the same files as in the first method.

Because they are different, I'm unsure of which to use and, additionally, why would two methods be offered?

Thank you in advance for your comments and advice.

Thunderbird Mail Accounts Not Imported from 5 GB Backup

Hi everyone,

I’m trying to restore my Thunderbird setup from a 5 GB backup/export file.

Thunderbird already recommended that I manually extract the backup file and then import the extracted folder. I followed these instructions, but after importing the folder, none of my mail accounts are restored.

The backup file is about 5 GB in size, so I assume the data is there, but Thunderbird does not recognize or restore the email accounts.

Has anyone experienced this issue? How can I properly restore the mail accounts and their emails from this backup?

Any help would be greatly appreciated. Thanks!

When writing an email and i try to press attach button, nothing happens and i cant attach file that way. Drag and drop works. This came after updating thunderbird to latest versio 157, earlier attach button worked fine. Any solutions to this problem?