Firefox Community Forum

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but basically the c.ai webpage reloads whenever I resize the browser's window. Specifically, it only happens when I'm on a bot(a character)'s page. This only happens with c.ai, no other website gives me the same problem. I've tried clearing cache, restarting the pc, disabling add-ons, yet the issue persists. On my device I'm up to date with the latest Mozilla update, version 147.0.2 for 64-bit, and I've never changed settings about webpage loading or anything. Among others, I have Privacybadger and Adguard adblocker as add-ons, if it can be of any help. Thank you for your attention. I hope the issue can be fixed, as it's very frustrating for me.

My local newspaper has gone only digital, which I actually like. But, there is an option on the bottom of the reader that is available when using Edge and is not available when I use Firefox. A mouseOver on Edge displays "Print or clip". Yes, it's a snipping tool and/or print option. But it really right-sizes the snipped area perfectly for printing crossword puzzles. The Windows snipping tool (Windows 11) makes it too small so I need to go to Edge for only this one task. My first preference would be to get the function on the Firefox screen, and my second choice would be to figure out how to use the Windows snipping tool to print without leaving Firefox. Firefox 147.0.1 (64-bit) The reader if your allowed to open it: https://reader.sl.nj.com/full_page_image/the-star-ledger-2026-01-31-page-42/content.html There are Edge and Firefox screenshots in the attached file. The icon(s) of which I speak is the first of the four on the bottom right of the Edge screenshot ( the first screenshot).

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

I have tried 4-5 times today unsuccessfully to setup my Firefox browser on my new Mac laptop. Cannot seem to actually receive any emails from Firefox with the verification codes. Have checked my spam filters, no emails sent there. Nothing sent to other email folders. Made sure accounts@firefox is in my address book. Not forwarded to another email address. And have sent test emails to my account associated with my Firefox account. They come thru successfully. But nothing at all from Firefox. Is there an email problem today from the Firefox servers?

I am trying to access my QNAP NAS configuration page within my home LAN from a newly installed Linux PC with Firefox 147.0.1. Firefox won't let me access the page, popping up an error page:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to nessy.fritz.box. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

I have verified that the claimed risk is nonexistant, but Firefox does not allow me to bypass the warning. There is no "Proceed anyway" or "Advanced..." button as claimed in various help articles.

How can I convince Firefox that I know what I am doing?

NB: The same page is accessible, also with Firefox 147.0.1, from a Windows PC.

I'm trying to install Firefox to my 2012 Asus u57a laptop from a SD card that is in my phone cause the Internet explorer is outdated cause it is on Windows 7 and I am trying to get Windows 10

I am unable to log into my Microsoft account normally. After entering my username and password, when I should be prompted to enter the two-step verification code, the webpage only displays the message: "Please retry with a different device or other authentication method to sign in. For more details, please see this link."

To resolve this issue, I launched Firefox using the -P command to access the Profile Manager, deleted my existing profile, and created a new blank profile. After logging into the new profile, I first signed into my Mozilla Firefox account to reload all my bookmarks. Without waiting for the synchronization of bookmarks and extensions to complete, I immediately visited account.microsoft.com and attempted to log into my Microsoft account, but the issue persisted.

Strangely, I opened a new private window and was able to successfully log into my Microsoft account through it.

Hi Guys this is a new issue and never happened before nor does it happen on any other browser I use If I happen to miss key when typing Firefox automatically opens a search and replace box window in the bottom left-hand corner and it is annoying the hell out of me. If I can't get this to stop I am going to have to change browsers, I have fat fingers and miss key often, so this happens many many many times a day. You can see what I am talking about in the image

Thank you for any help John

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.

I just opened Firefox on my Win 11 pc, and find all my tabs have gone. The setting to reopen last session is active, as before. I think FF updated itself earlier today. I also had occasion to look at it briefly on my synchronised android phone. I would like to: - get my tabs back - find a way to stop this haappening (it's not the first time).

Any advice much appreciated, thanks. Richard

I have a issue with a browser add-on There is a triangle icon with Len dau English: triangle icon - Go to Top I can not find any way to remove or I have know Idea how it was installed

Any help please

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor⁩ discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks

Hello,

I’m experiencing consistent crashes of the plugin widevinecdm.dll whenever I try to play DRM-protected content (for example, streaming platforms that use Widevine). Every time playback starts, Firefox crashes and the crash reports show errors related to widevinecdm.dll, specifically: EXCEPTION_STACK_BUFFER_OVERRUN FAST_FAIL_CONTROL_INVALID_RETURN_ADDRESS.

In such instances, Firefox keeps working normally. The tab doesn't even crash, it's just the player not responding and the message above telling me that the plugin has crashed. I have already sent multiple crash reports, the last one you can find it here on the Mozilla Crash Stats platform.

Does anyone know how this can be solved? I literally cannot use any subscription service anymore.

If I use extension 'Block Site' (shows up as a stop-sign shaped icon with a 'W' on it) to block a site, when I try to unblock it, it fails, with the below message:

"This operation cannot be performed in incognito mode. Please open the page in a regular browsing window and try again."

I am just clicking on the (whichever) site, from a search - not opening a private window... This extension used to work fine.

I did install DuckDuckGo browser, but removed it, as it was more trouble than it was worth. I would have to reboot my PC after each use before FireFox would connect.