Firefox Community Forum

Hi Firefox Team and Forum,

I'm planning on using Firefox on a shared device (Windows 11 with common login shared with other people), however, I'm concerned that signing into my Firefox account and syncing the passwords will create a local folder on the shared device with the passwords on my Firefox account.

Is there a way to NOT have the passwords stored locally on the shared device? Or will the passwords be deleted from the shared device everytime I sign out from the Firefox browser?

If this is not possible on the current version of Firefox, are there any plans to implement it? Chrome can delete the locally stored passwords after signing out.

Thank you

Would you please share any Firefox-specific fix for my Windows 7 laptop.

I did exact comparison of printing (using same printer) Firefox 115.43.0 web pages (which no longer print)  and Opera version 95.0.4635.90 web pages that print fine.

I use my Brother MFC‑J895DW wirelessly with Windows 7 laptop. Firefox shows “Print Preview Error”; Firefox’s XPS file won’t open, while Opera’s XPS file opens and prints.

I also tried a fresh profile, Troubleshoot Mode, resetting printer settings, and reinstalling Firefox. Still can't get Firefox web pages to print.

FYI, my Windows 10 desktop is able to get Firefox web pages to print on same Brother device.

Thank you for your time and suggestions.

Firefox 158.0 (aarch64) just installed and my Search History has changed - I seem to have lost "Yesterday" - only "Today" and "Last 7 Days" appear before the month by month display options. Cannot spot anything in the Release Notes about this. Is this an accidental change? I find "Yesterday" very useful.

Thanks. RichardT

Two days ago I closed FF and went to bed. I opened it the next morning and lost about 20 tabs. Ever since then, every time I restart FF, I lose all tabs except for one default tab.

TLDR: 1. "restore previous session" is not available. 2. Toggling Settings/Home and Startup does nothing. 3. Update? My FF automatically updates. 4. "about:sessionrestore" finds nothing,

1. FF help said I could go into History and click "Restore Previous Session" but that option doesn't exist. All I can do is look at History and see lists for today, yesterday, last 7 days etc.

2. Another advisory suggested Settings, Home and Startup, select "Open previous windows and tabs". but it was already selected. So I switched it off, restarted FF and then switched it back on. I still lose all tabs every time I restart FF.

3. Another advisory suggested, checking for updates. My FF automatically updates.

4. I tried "about:sessionrestore" It returns with the heading: "Sorry. We’re having trouble getting your pages back." Restore session is greyed out and "View previous tabs" produces an empty list. I've tried it a few times now, identical result.

Thanks for any help. Cheers, Andrew

Is there a list of active Firefox / Mozilla mailing lists? Specifically, I was hoping to get onto a list that highlighted each release and critical security issues. But it seems like there should be a web page that lists what communication channels Firefox uses (to include mailing lists) but I can't find one.

This error message appeared on login. "<title>Error</title>

Reference #30.b1c7dd17.1792253410.a1e2a97c

https://errors.edgesuite.net/30.b1c7dd17.1792253410.a1e2a97c

How should I deal with the problem?

/s/ Albert P, Zabin [redacted email from community support forum]

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't work. in about:memory the readout is as thoug it is keaping an extra copy of open browser files in ram.

2,511.83 MB (100.0%) -- heap ├──2,301.00 MB (91.61%) -- committed │ ├──2,016.65 MB (80.29%) ── unused-pages/dirty │ ├────230.75 MB (09.19%) ── allocated │ ├─────32.96 MB (01.31%) ++ bin-unused │ └─────20.65 MB (00.82%) ++ (2 tiny) └────210.82 MB (08.39%) -- decommitted

    ├──210.21 MB (08.37%) ── unmapped
    └────0.61 MB (00.02%) ++ unused-pages

What causes Firefox to do a refresh. I stepped away from my PC for 15 minutes and found FIrefox doing a refresh when I returned. Lost all of settings. Putting the icons on tool bar where you want them is one of the frustrating things I have done in a long time and now, I get to make all my settings changes over again plus try to get the tool bar icons where I want them.

After the recent Firefox upgrade a couple of days ago, I am unable to get to my Questrade login page. I click login, I get a white page with a message in bottom left hand corner "transferring data from login.questrade.com..." and no further response. I am able to login with MS Edge, and Firefox is able to access all my other websites except this one.

I have run through all the things to try in the Firefox support article "Firefox can't load websites but other browsers can" to no effect.

• cleared cookies & cache
• cleared recent history
• turned off DNS over HTTPS
• Disable IPv6- changed to true
• changed Proxy settings to No Proxy

I've turned off Bitdefender firewall and antivirus apps to no effect and ran a full system scan with Bitdefender. I really don't want to have to use a different browser each time I want to access questrade site. I would really appreciate any advice as to what else I could try to resolve this issue. Thanks so much!

There is no simple way to add mailto:"mail.proton.me in settings.

I can delete Google but there's no option add an alternative. Settings is looking for an app, not an email provider address. I had to modify handlers.json to make it work.

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the corporate firewall and content filters that are in place when I am in the office. The firewall team is looking for support as we are unable to find out what access is needed to be open for this service to work. What IP's does the service connect to for access? What ports are use for setting up that browser level VPN? Is their any application or urls that should be allowed? If documentation for what access is needed to be opened on a corporate firewall would be appreciated. We have searched extensively and cannot find the information other than this runs by Fastly. We cannot find ports/urls/ips that are needed.

Thanks Chris.

Hi, I’m having trouble playing Prime Video in Firefox on my 2023 MacBook Pro. The video freezes, or I get a “Video unavailable” message. It happens both on primevideo.com and when I open Prime Video from Amazon’s website.

Prime Video plays normally in Safari on the same Mac. In Firefox, I’ve tried restarting my Mac and router, turning off my VPN, testing in a Private Window and Troubleshoot Mode, and updating Firefox. “Play DRM-controlled content” is enabled, and Widevine Content Decryption Module is listed and enabled. I also found that media.eme.enabled was set to false and changed it to true, but the problem remains.

Could you help me determine why Prime Video won’t play in Firefox and what I should try next?

Firefox version: Version 158.0 (64-bit) macOS version: Sequoia 15.8.1

Thanks so much.

amazon.com works. but amazon prime videos hangs up -- the first page htat comes up always has an add and a watch now button. instead of getting the arrow to watch, i get a rotating pizza and it never loads the video

My Firefox auto updated to version 158.0 the other morning and since then, the Twitch video player fails to work. I'll try to watch a stream, but the video player will stay black with a constant "buffering" icon. There was no issue the night prior, before my browser updated.

I've tried watching Twitch on another browser and had no issues.