Unable to sync from old computer

I got a new computer. The old computer is inaccessible. When I downloaded Firefox on the new computer, I could not remember my password and had to reset it. Now all of… (daɗa karatu)

I got a new computer. The old computer is inaccessible. When I downloaded Firefox on the new computer, I could not remember my password and had to reset it. Now all of my synced data is lost. Is there ANY way I can get this information back? I absolutely need the bookmarks on my account to be able to pay bills, and i had no idea changing my password would cause the synced to be lost.

Asked by Laurie Estabrook 28 mintunan da su ka gabata

Last reply by Paul 7 mintunan da su ka gabata

I lost 2 years worth of bookmarks and saved passwords after a recent update

Dear Support Team, I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to mak… (daɗa karatu)

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

Asked by sophialorej7 8 awannin da su ka gabata

Last reply by Paul 11 mintunan da su ka gabata

  • An warware

"refresh" button with Firefox

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my D… (daɗa karatu)

I have really liked using the "refresh" button with my Firefox browser. The "refresh" button has disappeared from one of my two Dell PC's (I use Windows Eleven, and my Dell PC's have solid state drive). I know there are two other "help" buttons ("troubleshoot mode" and "clear startup cache"). The "refresh" button has really helped me to keep my Firefox browser working properly with my two Dell PC's. Thank you for any comments you might have about this.

Asked by David Hike 6 kwanakin da su ka gabata

Answered by David Hike 4 kwanakin da su ka gabata

two sided pdf printing

when printing a PDF in two side mode, the text is moved to one side, I assume to allow for binding the pages. However this function does not work correctly as some pages… (daɗa karatu)

when printing a PDF in two side mode, the text is moved to one side, I assume to allow for binding the pages. However this function does not work correctly as some pages have the text moved to the incorrect side. I had to use MS Edge to do the job which is something I do not like to do.

Asked by green.adair 27 mintunan da su ka gabata

  • An warware

Does PQC algorithm for session key sharing supported by Firefox ?

Hello everyone, I am using Firefox latest release (eg 145.0.1). At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519ML… (daɗa karatu)

Hello everyone,

I am using Firefox latest release (eg 145.0.1).

At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519MLKEM768 is supported since Firefox 132. Do you confirm ?

I ask this question because when I am connecting to https://pq.cloudflareresearch.com/ and activate the network tab before reaching this URL, and looked at the security tab on the right bottom panel, as you can see in the screenshot attached, in the Exchange group keys, I see x25519 and not x25519mlkem768 meaning that Firefox is not PQC ready for key establishment :-(

Best Regards.

Asked by Franos13 1 awar da ta gabata

Answered by Franos13 31 mintunan da su ka gabata

Firefox launches a new webpage, when trying to enter number from authenticator

Hello, thanks for any help. I am trying to initiate a Mozilla scan on my iPhone, where Firefox is installed. iOS is 18.7.2. I begin my login to my Mozilla account, and … (daɗa karatu)

Hello, thanks for any help.

I am trying to initiate a Mozilla scan on my iPhone, where Firefox is installed. iOS is 18.7.2.

I begin my login to my Mozilla account, and then in the next window, Firefox (correctly) calls for my 6 digit code from my Authenticator.

BUT, when I "leave" the Firefox page, to go fetch the code, Firefox keeps opening a new webpage, and I lose the page where I would enter the 6 digit code.

I had the WSJ.com as my homepage, and changed this back to the Firefox homepage. This did not solve the problem

I'm exhausted. I'm not a techie, but not a newbie either (after many years).

Asked by dlmclellan 42 mintunan da su ka gabata

Some sites not working in Friefox.

Recently several sites, including Zoom.us and Genesis.com, no longer work in Firefox on my PC running Windows 11. For example, when I log into Zoom spinning wheel indica… (daɗa karatu)

Recently several sites, including Zoom.us and Genesis.com, no longer work in Firefox on my PC running Windows 11. For example, when I log into Zoom spinning wheel indicating the system is working keeps spinning and never lets me enter my password. Yet if I use Edge everything works as it should. I really want to be able to keep using Firefox as my default browser.

Asked by crl4242 19 awannin da su ka gabata

Last reply by Denys 43 mintunan da su ka gabata

Firefox tabs keep crashing

Every couple of days, I have a day when Firefox tabs keep crashing. Today, for instance! Here's my latest collection of crash reports: bp-fcc4cd08-d5c2-457b-a71a-1c3b702… (daɗa karatu)

Every couple of days, I have a day when Firefox tabs keep crashing. Today, for instance! Here's my latest collection of crash reports:

bp-fcc4cd08-d5c2-457b-a71a-1c3b70251123 bp-fcc4cd08-d5c2-457b-a71a-1c3b70251123 bp-992abd92-98f7-4371-85b2-2692d0251123 bp-992abd92-98f7-4371-85b2-2692d0251123 bp-a46d51fe-b360-449b-8b38-897eb0251123 bp-a46d51fe-b360-449b-8b38-897eb0251123 bp-762aaca2-94ea-4522-862e-a37000251123 bp-762aaca2-94ea-4522-862e-a37000251123 bp-63c6b36b-4a65-463a-8ac4-4a6840251123 bp-63c6b36b-4a65-463a-8ac4-4a6840251123

Help me, Obi-Wan

Asked by curtin.me 47 mintunan da su ka gabata

When using AI Chatbot, how to send promopt to existing chat instead of create new chat instance?

Right now, when you use AI features in Firefox, each request opens a new chat with the provider. But sometimes I would like to send the webpage selection to an existing c… (daɗa karatu)

Right now, when you use AI features in Firefox, each request opens a new chat with the provider. But sometimes I would like to send the webpage selection to an existing chat for better context, especially when I am looking for guidance through something like the AWS Console. Is there any option to achieve this?

Asked by Kousaki 5 awannin da su ka gabata

Last reply by Denys 1 awar da ta gabata