Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My "Bookmarks" will not bookmark a URL

  • 1 amsa
  • 3 sa na da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga cor-el

more options

In the past, when I clicked on "Bookmarks" to save a URL, it asked me if I wanted it saved to the Bookmarks Toolbar or Bookmarks Menu. Now, it doesn't ask me anything. I hit the 'Bookmark This Page' choice when I open Bookmarks and then the Bookmarks screen disappears and nothing is saved.

In the past, when I clicked on "Bookmarks" to save a URL, it asked me if I wanted it saved to the Bookmarks Toolbar or Bookmarks Menu. Now, it doesn't ask me anything. I hit the 'Bookmark This Page' choice when I open Bookmarks and then the Bookmarks screen disappears and nothing is saved.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can also check for problems with the places.sqlite database file in the Firefox profile folder.