Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Unable to login to sites since upgrade to Firefox 15. Using Windows 7 with Norton IS 19.08

  • 3 amsoshi
  • 3 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga MingAuck007

MingAuck007
MingAuck007
more options

Unable to login to any site I go to (including Mozilla). Either they revert to the same page without logging in (name/password fields become blank) or the page does not display at all. This is happening on multiple sites.

Unable to login to any site I go to (including Mozilla). Either they revert to the same page without logging in (name/password fields become blank) or the page does not display at all. This is happening on multiple sites.

All Replies (3)

MingAuck007
MingAuck007 Mai mallakar tambaya
more options

Have tried disabling Norton - no improvement.

Uninstalled Firefox 15 and installed Firefox 5 - no improvement.

So have reloaded Firefox 15 and am back where I started!

ideato
ideato
more options

Hi MingAuck007,

try step by step : Fix login issues on websites that require a username and password


thank you

MingAuck007
MingAuck007 Mai mallakar tambaya
more options

Thank you for your suggestion. The first solution (enabling cookies) has worked so far on three sites - if I add them to the exceptions list. It's going to be a pain having to do this with every site I login to but at least it's a workaround.

One question though - why would they all suddenly change at the same time? Is it something to do with the Mozilla/Norton/Windows updates all on the same day?