Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Bookmarks Menu works but Bookmarks Library folder is empty, will not import bookmarks or save new bookmarks.

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga 5petes

more options

I can see and use previously bookmarked pages from the Bookmarks bar. The bookmarks library folder, however is empty. I cannot import or restore bookmarks to it, and it will not save new bookmarks. In fact, the "Add bookmarks" does not list any folders in which to file new bookmarks. I tried trashing Firefox and downloading a new version. Didn't solve it. I searched the troubleshooting resources and the only help I found suggested opening the Profile folder to delete possibly corrupted files such as places.sqlite but can't find any such folder or files on my hard drive. Help! Thank you!

I can see and use previously bookmarked pages from the Bookmarks bar. The bookmarks library folder, however is empty. I cannot import or restore bookmarks to it, and it will not save new bookmarks. In fact, the "Add bookmarks" does not list any folders in which to file new bookmarks. I tried trashing Firefox and downloading a new version. Didn't solve it. I searched the troubleshooting resources and the only help I found suggested opening the Profile folder to delete possibly corrupted files such as places.sqlite but can't find any such folder or files on my hard drive. Help! Thank you!

Mafitar da aka zaɓa

All Replies (2)

more options

Zaɓi Mafita

more options

This was very helpful and it worked really well. I just deleted the places.sqlite file, restarted and all was well, BUT....it took me a lot of time to figure out how to get to my "Profile" folder. For those of you with this same problem this wonderful folder is at username/library/applications support/Firefox/profiles/weirdlynamed folder. Good luck!