Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When youtube home page loads I move the mouse over clips. This machine nothing happens. Another, I see the preview.

  • Babu amsoshi
  • 0 sa na da wannan matsala

Sorry folks, this is really confusing for me and it kind of snuck up on me like fading breaks on a car.

"This" computer is my main one and I use it the most.

I load youtube and get the usual list of suggestions. If I moved my mouse over any, they would start to play and I would "preview" them on that screen. I could select if I wanted the audio and subtitles.

All was good.

Fire fox has updated and the O/S has also over time and "recently" the "preview" stopped. (Oh well. Such is life.) I didn't think much of it.

Then the other day I was on ANOTHER machine (different O/S, similar/same plugins) and loaded youtube just for the sake of it and as I moved the mouse over the clips: I got the "preview".

I've shared the data from this machine. Kind of difficult to do it in/on THIS post from the OTHER machine also.

For clarity: It used to work. I didn't change any settings in any of the plugins/addons or FF settings. They were "working" as I wanted and so there was no reason to change them. I am guessing this is a "easy thing to fix" but the specifics of what I need to do is beyond me at this point.

I'd appreciate some guidance in how t find the difference between the two machine's settings so I can get the preview to work again.

Just to put it out there too: I have a "squillion" tabs open. They all seem to work and unless I really get carried away with things, Firefox 95% of the time behaves itself. Now and then it "locks up" and stops responding. The best solution is a total reboot and restart.

Sorry folks, this is really confusing for me and it kind of snuck up on me like fading breaks on a car. "This" computer is my main one and I use it the most. I load youtube and get the usual list of suggestions. If I moved my mouse over any, they would start to play and I would "preview" them on that screen. I could select if I wanted the audio and subtitles. All was good. Fire fox has updated and the O/S has also over time and "recently" the "preview" stopped. (Oh well. Such is life.) I didn't think much of it. Then the other day I was on ANOTHER machine (different O/S, similar/same plugins) and loaded youtube just for the sake of it and as I moved the mouse over the clips: I got the "preview". I've shared the data from this machine. Kind of difficult to do it in/on THIS post from the OTHER machine also. For clarity: It used to work. I didn't change any settings in any of the plugins/addons or FF settings. They were "working" as I wanted and so there was no reason to change them. I am guessing this is a "easy thing to fix" but the specifics of what I need to do is beyond me at this point. I'd appreciate some guidance in how t find the difference between the two machine's settings so I can get the preview to work again. Just to put it out there too: I have a "squillion" tabs open. They all seem to work and unless I really get carried away with things, Firefox 95% of the time behaves itself. Now and then it "locks up" and stops responding. The best solution is a total reboot and restart.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.