Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't sync with iPhone. Can't wait much longer

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga Paul

loicdoud
loicdoud
more options

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently. Waiting for a potential answer here, or switching back to Safari in 24h. Thank you !

All Replies (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you sign into your Firefox Account at https://accounts.firefox.com/ do you see both of your devices listed under "Connected Accounts"?

loicdoud
loicdoud Mai mallakar tambaya
more options

Hi Paul,

No it doesn't. --it is called "connected services" on my page, this is what you were talking about, correct ?

loicdoud
loicdoud Mai mallakar tambaya
more options

Hi Paul, It did work today ! Thank you, Loic

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

No problem, glad to hear it is resolved.