Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Replacing a missing password

  • 1 amsa
  • 0 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Matt

more options

I first try to sign in with my account and then they ask you to verify who you are by calling your cell phone. My cell phone is a Samsung Galaxy S21 5G, they can't contact my cell phone My cell phone just doesn't register the call.

I first try to sign in with my account and then they ask you to verify who you are by calling your cell phone. My cell phone is a Samsung Galaxy S21 5G, they can't contact my cell phone My cell phone just doesn't register the call.

All Replies (1)

more options

I am afraid your cell issue is not something in the scope of this forum. Perhaps try other authentication method to the two factor authentication you are clearly using.