Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Freezes on google maps

  • 4 amsoshi
  • 0 sa na da wannan matsala
  • 164 views
  • Amsa ta ƙarshe daga lamance

lamance
lamance
more options

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Mafitar da aka zaɓa

You could try a new profile or troubleshoot mode. The former could save you a lot of time.

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Karanta wannan amsa a matsayinta 👍 1

All Replies (4)

lamance
lamance Mai mallakar tambaya
more options

I had not tried that. I just did and maps worked fine in the private window. Not sure what that indicates, but I cleared my cookies but that did not fix it on non-private.

lamance
lamance Mai mallakar tambaya
more options

It freezes when I have all addons/extensions/plug-ins disabled. I opened a new private window and it works fine without freezing. I thought that might mean it is cookies or something, so I reopened a normal(non-private) window and cleared all of the cookies and tried it and it still froze.

Terry
Terry
more options

Zaɓi Mafita

You could try a new profile or troubleshoot mode. The former could save you a lot of time.

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

lamance
lamance Mai mallakar tambaya
more options

I started a new profile and it's not freezing now, so I guess that fixed it. Thanks