Hi Tallguy924,

Your missing passwords (and other user data) may be located in another Firefox profile. See Recover user data missing after Firefox update: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Hope that guide helps.

^The Stazz

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.

Solution provided did not work....

there are two profiles and they are the same....

Any other way to recover all my bookmarks and my log-ins?

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Go to that message, and use the Undo link to its right.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Type about:profiles<enter> in the address box. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Is there only one profile present if you go to the current profile folder and go up one level.

• C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

• Help -> More Troubleshooting Information -> Profile Folder/Directory:
  Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
• https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

• https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems

You can copy certain files with Firefox closed to the current profile folder to transfer or recover personal data.

• https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile