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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

sometimes no HD on Amazon Prime movies

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I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

Mafitar da aka zaɓa

Right, something's wrong with a new Widevine version. This is a prioritized issue and some mitigations are being tested successfully on Nightly. I expect a dot release soon.

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Zaɓi Mafita

Right, something's wrong with a new Widevine version. This is a prioritized issue and some mitigations are being tested successfully on Nightly. I expect a dot release soon.

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Hello, I'm having the issue for a while too! I've also had this issue in the past and it automatically started working. It seems Firefox's Widevine can be very unstable which is a bummer since this is my primary browser and all. I just might switch away from Firefox browser after all.

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See:

  • 1705138 - Firefox 88 with Widevine CDM 4.10.2209.1 fails to playback encrypted content when license enforcing HDCPv1

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)