Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Thunderbird and Upgrade to Mac OS 11.0.1 - Big Sur

  • 1 amsa
  • 2 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga timothygray1

timothygray1
timothygray1
more options

I just installed the Big Sur Upgrade. When I went to open Thunderbird I got the following message: "Profile Missing: Your Thunderbird Profile cannot be loaded. It may be missing or inaccessible." With this message, I am unable to open Thunderbird at all.

How do I find and restore my Thunderbird Profile?

I just installed the Big Sur Upgrade. When I went to open Thunderbird I got the following message: "Profile Missing: Your Thunderbird Profile cannot be loaded. It may be missing or inaccessible." With this message, I am unable to open Thunderbird at all. How do I find and restore my Thunderbird Profile?

All Replies (1)

timothygray1
timothygray1 Mai mallakar tambaya
more options

The problem was solved when I restarted my computer. It asked for the iCloud passphrase. Once in iCloud, the missing profiles repopulated Thunderbird and it works well now.