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Incoming mail not allowing clickable hyperlinks

  • 6 amsoshi
  • 1 yana da wannan matsala
  • 153 views
  • Amsa ta ƙarshe daga paul

Hi, my problem is that incoming mail from online client software is not showing hyperlinks as clickable. I have edited the templates in my online software to include my web address and a payl link, when the automated email comes through, neither is displayed as a clickable link. If i access the message on my phone, both links are clickable

Any ideas?

Hi, my problem is that incoming mail from online client software is not showing hyperlinks as clickable. I have edited the templates in my online software to include my web address and a payl link, when the automated email comes through, neither is displayed as a clickable link. If i access the message on my phone, both links are clickable Any ideas?

Mafitar da aka zaɓa

Can you post the link part of the source (Ctrl+U) of the template here? Note also that some mail apps, especially on mobile devices, don't format links as clickable unless they are embedded in text, e.g. http://www.example.org is not clickable whereas this is.

Karanta wannan amsa a matsayinta 👍 0

All Replies (6)

This sometimes happens if the link in the html anchor is entered as www.example.org instead of http://www.example.org Are links from other senders clickable in TB?

Hi

I have edited the template so the web address starts http:// and still no joy

links from other senders are clickable

Zaɓi Mafita

Can you post the link part of the source (Ctrl+U) of the template here? Note also that some mail apps, especially on mobile devices, don't format links as clickable unless they are embedded in text, e.g. http://www.example.org is not clickable whereas this is.

hi

hope this is what you were after, it doesnt appear to have any of the text from the template contained in it.

As I mentioned, my email client on my android phone has no trouble displaying gthe links i have put into the template, just want to cover all bases

thanks

<meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no"> <title>Click</title> <link rel="stylesheet" href="/stylesheets/app.css"> <link href="https://fonts.googleapis.com/css?family=Architects+Daughter" rel="stylesheet">

The only links I see in the source rely on the recipient being able to activate Javascripts, which TB disables by default, as a security measure. This wouldn't be an issue if the mail were opened in webmail, or, as you've found, in a mobile mail app.

Hi

I managed to get around by using a well-hidden "insert link" command in the originating email template, many thanks for you efforts