Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Currently use v 60.9.1; On upgrade, I lose everything, and it wants to do a new install setup. How do I update?

  • 1 amsa
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga Matt

more options

Have tried to upgrade several times, with numerous versions since 60.9.1. Each time, Account setup, address books, mail files, all gone, leaving me with a 'new install', and asking for account setup info. I then re-install 60.9.1, and all is restored. How do I upgrade?

Have tried to upgrade several times, with numerous versions since 60.9.1. Each time, Account setup, address books, mail files, all gone, leaving me with a 'new install', and asking for account setup info. I then re-install 60.9.1, and all is restored. How do I upgrade?

All Replies (1)

more options