Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I have an app "BackupThunderbird" which fails "BT has stopped working" :-( What can I do?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga joancn

joancn
joancn
more options

The BackupThunder (BT) program fails 'immediately' after startup. Included in the error msg is a statement that "Windows will close the program and notify you (me) if a solution is available" Windows does not close the error msg screen and I have heard nothing from them. The last time I ran this program was 1 week ago, on April 2nd, 2018. I have tried it repeatedly with no success, i.i. getting the same msg. I tried to upload a screen shot of the error msg, but it did not complete.

The BackupThunder (BT) program fails 'immediately' after startup. Included in the error msg is a statement that "Windows will close the program and notify you (me) if a solution is available" Windows does not close the error msg screen and I have heard nothing from them. The last time I ran this program was 1 week ago, on April 2nd, 2018. I have tried it repeatedly with no success, i.i. getting the same msg. I tried to upload a screen shot of the error msg, but it did not complete.

Mafitar da aka zaɓa

Check with the vendor of the 'BackupThunder' software.

In any case, no 3rd-party software is needed in order to backup the Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Zaɓi Mafita

Check with the vendor of the 'BackupThunder' software.

In any case, no 3rd-party software is needed in order to backup the Thunderbird profile. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

joancn
joancn Mai mallakar tambaya
more options

Thank you! I replaced the Backup Thunderbird program - it worked OK again. But will also check-out your suggested Mozilla link/solution :-)