My videos are green and pink. How do I fix this?
I've looked at other questions similar to this but still didn't know what to do. If I disable add-on features the green and pink stop for a little bit but then come back later. This is happening to all videos on all sites.
All Replies (1)
hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.
otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.