why are the videos all messed up since the update to version 57.0 (64 bit)
the image is all green and pink.
Mafitar da aka zaɓa
hi, we are currently aware of this issue on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.
otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.
Karanta wannan amsa a matsayinta 👍 4All Replies (3)
Zaɓi Mafita
hi, we are currently aware of this issue on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.
otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.
thanks for the quick reply. I used the second option and everything is back to normal now.
The preference name is:
media.wmf.use-nv12-format
in my configuration.