Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Trying to change server settings so it searches for new messages at logon but I keep getting a pop-up that says the account already exists.

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Zenos

schogeorge
schogeorge
more options

I am trying to change server setting so that it downloads new messages at login but I keep getting a pop-up message that the account already exists and it won't let me change the setting.

I am trying to change server setting so that it downloads new messages at login but I keep getting a pop-up message that the account already exists and it won't let me change the setting.

All Replies (1)

Zenos
Zenos
more options

Do you perhaps have two accounts with the same name? The default account name is that of the server, so if you have two accounts with one provider, by default they might have the same name.

I usually set the account's email address as the account name, as email addresses have to be unique.