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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can't receive emails. It asks me for a password, but then says this account already exists and won't let me do anything

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  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga christ1

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I stopped receiving emails and checked settings which seemed fine. Then I tried changing the settings which didn't work, so I changed them back. Now it asks me for a password, but when I put it in it just say this account already exists and won't let me do anything.

I stopped receiving emails and checked settings which seemed fine. Then I tried changing the settings which didn't work, so I changed them back. Now it asks me for a password, but when I put it in it just say this account already exists and won't let me do anything.

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Please post a screenshot illustrating the problem. http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem