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Solved Ajiyayyu

Novice help! Vast need in how to enter email address white filter

kimike

Business email address has to be in white filter. I don't get any messages on Thunderbird. Learned this because I couldn't remember my password to site & now can't get onto my account. Have no idea what to do. Need step by step instructions. Thank you!

Business email address has to be in white filter. I don't get any messages on Thunderbird. Learned this because I couldn't remember my password to site & now can't get onto my account. Have no idea what to do. Need step by step instructions. Thank you!
Karanta wannan amsa a matsayinta

Zaɓi Mafita

Go to Hamburger Button -> Options -> Account Settings -> <account> -> Junk Settings and check all the address books you want addresses from to whitelist.

All Replies (3)

I don't get any messages on Thunderbird.

This article should be a good start. https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

Zaɓi Mafita

Go to Hamburger Button -> Options -> Account Settings -> <account> -> Junk Settings and check all the address books you want addresses from to whitelist.