Kwatanta Nazarce-nazarce

canned response

Hello, Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches. You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.). Then perform these steps: #On Windows click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options. #*On Mac click on the Firefox menu and select Preferences...to access the preferences window. #*On Linux click on the Edit menu and select Preferences to access the preferences window. #In the Firefox options or preference window click the ''Advanced'' tab, then select "General". #In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox. #Now, restart Firefox and see if the problems persist. Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles: * [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] * [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] Did this fix your problems? Please report back to us! Thank you.