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homepage settings

  • 3 replies
  • 1 has this problem
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  • Last reply by cor-el

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my homepage is highjacked and extensions installed from malware. I don't know how to remove them.

my homepage is highjacked and extensions installed from malware. I don't know how to remove them.

All Replies (3)

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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Once your system is cleaned out, let us know if there are other issues.

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar. Type browser.startup.homepage

What is the value? Right-click and select Reset to restore its default value; about:home

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Note that the OP is on Mac OS X 10_12_6.

You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window