Mbohovái Paháva

• My Firefox browser will only open websites starting with "https". What is preventing my browser to open a non-secure (http) website ? Please help!!

  What does it bring up when you load a http site, can you add a screenshot? * SEE: [[How do I create a screenshot of my problem?]]

• Firefox crashes

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• A web site I used to visit daily, but haven't for a while, causes Firefox to go off in la-la land. I have to kill the process with the task manager.

  Hello, To find the correct solution to your problem, we need some more non-personal information from you. Please do the following: # Use ONE of these methods to open the Fir…

• Firefox crashes

  We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. #En…

• Firefox (Mac) hangs every time an overlay opens - have to force quit.

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• Firefox 31.0 v.very frequent crash

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• Reset firefox now it is very slow

  Hello, Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches. You might need …

• Tabs & Webpages have difficulty in loading. (OLD QUESTION, UNABLE TO REMOVE & NO NEED FOR REPLY'S TO THIS)

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• KEEP LOSING MY BOOKMARKS

  Hello, Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below. …

• why does the firefox flash player crash

  Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these …

• Search Assist and This Connection is Untrusted Problems

  Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which…

• Browsing in Firefox is slow then Chrome

  To find the correct solution to your problem, we require some more non-personal information from you. Please do the following: *'''For Firefox versions previous to 29.0''': Click…

• Suddenly a suggested Mal / Infection message being shown by Avast

  When does this threat message show up? Randomly? When you open Firefox? You can try to see if its one of your addons in Firefox Safe Mode and check for malware with other progr…

• My MSN does not display Outlook mail headings on Firefox. 5 messages are listed, access works but headings not displayed.Seems to work on Internet Exlorer.

  Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This …

• have tried different reinstall, but Java script always stops working soon after

  Hello, Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches. You might need …

• DataFox addon not available in Customize window in FF29

  The addon is likely going to have to be updated in order for it to work with the latest version.

• Firefox 29 is painfully slow

  If the safe mode suggestion does not resolve your issue, please consider creating a new thread containing the specific details of your issue. Also include troubleshooting infor…

• Download links don't open (and don't download)

  If downloads hang at the last minute (just before reaching 100%), the cause might be antivirus software which tries to scan the file and during that process hangs the Firefox inst…

• can not get rid of speeddial any help??

  Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which…

• I downloaded an add-on to have firefox reset itself everytime I close/reopen. Now I want to remove it. It's not listed as an add-on. How can I get rid of it?

  Is it a seperate program that can be found in the "Programs" section in the control panel. What is it called?

• Upgrade to Firefox V 30 beta 5 this morning and now doesn't work with roboform v 7.9.6.7

  Please read this other forum about the roboform issue..... * https://support.mozilla.org/questions/1001655

• Roboform toolbar no longer available. Firefox upgraded to 30.0.0.5248 yesterday.

  Please read this other thread here about the Roboform issue. * https://support.mozilla.org/questions/1001655

• Roboform Toolbar disappeared when 30.0 #5 beta update installed

  See the [[Install an older version of Firefox]] article, please note that security flaws fixed in v29 and v30 will be unfixed.

• I think FF is finished lately: Almost every script running site will keep it frozen for 30 secs or more. Any way out?

  If you are having that flash issue with duplicates, you should delete the pluginreg.dat file in the profile folder. SEE [[Troubleshoot issues with plugins like Flash or Java t…

• firefox australis windows 8.1 samgung theme inactive tabs black

  Does the Samsung Theme include one for Firefox too, if so disable it and switch to the "Defualt" theme. * [[Troubleshoot extensions, themes and hardware acceleration issues to …

• FF 29.0.1 and Xmarks 4.2.1 causes excessive memory usage and inevitable hang

  Have you thought of a conflict with Adblock Plus or another of your addons as a problem. You can disable all addons other than Xmarks and try from there. * [[Disable or remo…

• Roboform Toolbar disappeared when 30.0 #5 beta update installed

  Not all addon developers make their updates ahead of time and release updates for release versions only.

• FF 29.0.1 and Xmarks 4.2.1 causes excessive memory usage and inevitable hang

  You can try the xmarks forum to see if its a common problem as they may need to update the addon to fix the problem. https://getsatisfaction.com/foxmarks http://www.xmarks.com…

• How to delete "Open Menu" tool.

  That is the new interface codenamed Australis to make Firefox easier to use (the menu with the quick bookmark button, and the new hotdog button). We are sorry that you don't like …

• I need help in finding ways to improve the speed of Firefox

  That XPCOM error requires a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps: '''Note:''' You might want …

• What causes memory leaks?

  Did you ever try safe mode as I suggested at the end of my first response? * [[Troubleshoot Firefox issues using Safe Mode]] Note adblock plus can cause memory leaks in som…

• Restore New Tab to Tab Strip

  Delete the localstore.rdf file in the profile folder and restart firefox. NOTE: This will reset the toolbar configuration (where you have placed buttons at) If you need help…

• About 2 weeks ago, I started using Firefox (instead of Explorer) as my browser. I have observed significant available disk memory reduction since. Advise please

  Are you referring to RAM or Hard Disk memory? Have you tried clearing data such as browser history. * [[Remove recent browsing, search and download history]] * [[How to clear…

• Ubuntu Linux 12.04 and Firefox 29: can't view youtube videos in firefox, but I can in Chromium

  You can also try to reload the plugin database, instructions are in the [[Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems#w_re-initializing-the-…

• Ubuntu Linux 12.04 and Firefox 29: can't view youtube videos in firefox, but I can in Chromium

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• adobe flash player not working

  Maybe you need to reload the plugin database? SEE the link below for instructions (delete pluginreg.dat in the profile folder). [[Troubleshoot issues with plugins like Flash…

• What causes memory leaks?

  Alot of things cause memory leaks, from addons, to webpages that may have a bug in them. Could you post the non-personal troubleshooting information? Please do the following…

• Recently my firefox has been crashing often at random times, this has never happened before.

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• How do I update a plug-in if its status is unknown ?

  Which plugins have that notification so I can provide the correct download link.

• Firefox process runs after closing in the background. It also will run in the background when clicking on a hyperlink and not always open to that website.

  Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which…

• I have a message at the bottom of the window saying Firefox seems slow to start with some buttons to push. this reminds me of PHishing, is it? if so, how rid?

  That is a valid message that shows if Firefox starts slow. * Some solutions are in the [[Firefox takes a long time to start up]] article.

• Is the website myfitnesspal no longer compatible with you? It won't allow me to log in but works with ALL other browsers. I've done troubleshoot. Didn't work.

  Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This …

• How do i change the background only. automatically ie beautiful winter carnival in the forest etc etc like a wallpaper changer!

  Is this related to Firefox?

• How do I uninstall Firefox for MacOS?

  Delete the Firefox file from the application folder using finder.

• What Happened to the Mozilla page I used yesterday

  Is this regarding your sync account, support. Mozilla. Org, or persona account? please elaborate

• I recently lost FF, downloaded again but when I click 'Run' to install the fuel bar only gets up 91% and then disappears without installing, what do I do now?

  Install the full installer, it may solve some problems http://www.mozilla.org/en-US/firefox/all/

• i keep getting an error message: google beta notifier no longer supported. how do i shut off notifier/get rid of message?

  Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This …

• Firefox closes after being left idle. I uninstalled it, reinstalled it, and updated it and it still does it.

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• how can I delete a listing of 'Top Sites' that appeared on installing and syncing this android app with my Windows desktop?

  See the [[Customizing the Start Page]] article for more on deleting items on it and more.

• Add-On page will not display properly

  In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following: *Click the Firefox button at th…

• How do I install pop up blocker

  Find the Adblock plus addon in the addon manager or from the link below. * https://addons.mozilla.org/en-US/android/addon/adblock-plus/?src=hp-dl-mostpopular

• When I download a file, it downloads 5-20%, and says it's done, and when I open the file, the other 80-95% is missing, and the application crashes

  Could you try to disable the download scanning to see if Mcafee is a problem. In order to fix the problem, try disabling the scanning as follows: # In the [[Location bar aut…

• how do i get back my old set up of mozilla without the outfoxtv i was removing

  Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which…

• I have a new laptop with windows 8. Why do I lose my homepage when I shutdown?

  Have you tried deleting the user.js file in the profile folder. SEE: [[How to fix preferences that won't save]]

• Want version 27.0 for anti-virus softwharecompatability only get 28. etc

  Have you tried running a update for your antivirus (for norton you need to run liveupdate, maybe even multiple times). If you really need it you can go to..... the [[Install an…

• 3-29-2014 firefox would not let me access live.com email that use to be hotmail. Firefox did a update last night and it work but today 3-30-2014 it won't work

  Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This …

• cannot disable "always show tab bar" in FF 28.0?

  The new austraius interface, that adds and removes some features, you can call it a full browser redesign. Removed: Addon bar,ability to have tabs on bottom and to hide with 1 …

• my send messages are not being captured. Matt said to right click the folder, etc. What folder? Where?

  This site uses a thread system, please don't ask another question, but continue in that thread https://support.mozilla.org/en-US/questions/992468?esab=a&s=&r=1&as=s .

• Will Foxfire download overwrite google

  Note flash may not work on android versions above 4.0 (you have 4.3) SEE: http://www.androidpit.com/how-to-install-flash-player-on-android and http://forums.adobe.com/thread/13…

• Can't access my email. Receiving error message that my account has been suspended and that I need to contact customer service. How do I get a phone number?

  Then they should have a support site similar to this one. What email provider is this (Gmail, Outlook, Hotmail, Yahoo?).

• cannot disable "always show tab bar" in FF 28.0?

  I don't agree either, but would agree with the fact that with recent changes coming to Firefox in late April, this function would not work (user experience first). Also note mo…

• can I install firefox os on samsung galaxy s 4g t959

  Did you see my last post?

• Why did you hire an anti-gay CEO?

  That does not display the view of the whole organization. Quote: ''Now, it’s a little harder with Eich, the creator of JavaScript, in the top job. Some Mozilla employees and de…

• cannot disable "always show tab bar" in FF 28.0?

  Hello, In Firefox 23 and up, as part of an effort to simplify the Firefox options set and facilitate future improvements to Firefox, the option to hide the tab bar was removed.…

• Can't access my email. Receiving error message that my account has been suspended and that I need to contact customer service. How do I get a phone number?

  Note that mozilla does not have a phone number and would never charge for services, if there is a page that says so, its a lie.

• Why doesn't FF UPDATE show in Downloads ?

  You may want to never click (Never Update) because updates fix bugs and security issues, not just add new features.

• Adobe Flash Plugin keeps crashing

  In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following: *Click the Firefox button at th…

• Can not load yahoo with firefox

  Also see the [[Fix problems connecting to websites after updating Firefox]] article. Its likely because your AV is blocking the executable. SEE: https://support.mozilla.org/…

• saffplg.js is causing lock ups in firefox

  Also see...... https://support.mozilla.org/en-US/questions/748889

• Something is downloading when I open Firefox.

  Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. '''Note''': ''This will cause …

• Bing will not work as home page. Google does. Bing not. Why?

  To test if the AV is the issue you can of course try Windows in Safe Mode with networking.

• can I install firefox os on samsung galaxy s 4g t959

  No, this user is not talking about Firefox for android, they are talking about Firefox os on that phone. SEE: https://developer.mozilla.org/en-US/Firefox_OS/Firefox_OS_build_pr…

• Almost every link I type in address bar directs me to google chrome download page

  Are you sure you tried with all the programs for antimalware suggested in an hour?

• i'm trying to play a video but it does not work or load up, issue? No video with supported format or MIME type found issue in Firefox 28.0 Windows vista

  You can also try the VLC Plugin provided by the VLC Media Player. Download from here http://www.videolan.org/index.html Note that the Windows media plugin has been unsupport…

• corrupt web pages

  You may also want to '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that…

• corrupt web pages

  Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which…

• Font size difference

  Reload the webpage while bypassing the cache using '''one''' of the following steps: *Hold down the ''Shift'' key and click the ''Reload'' button with a left click. OR *Pre…

• how to remove search protect from my computer

  If you need to change the search engine back, follow the instructions below. Install the [https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Search Reset Tool]. This w…

• how to remove search protect from my computer

  Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which…

• Almost every link I type in address bar directs me to google chrome download page

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• My desktop browser now defaults to having ebay in the search bar, how can I remove it

  Unrelated, but you should update firefox/enable autoupdates for firefox to recieve the latest security fixes. * [[Update Firefox to the latest version]]

• Whenever Firefox28 is started all youtube downloads also start. How to cancel them?

  You should try to disable some youtube addons, or reset firefox (as said above). * [[Disable or remove Add-ons]]

• where in firefox does google earth display the results of a diagnostic test?

  Have you tried reinstalling Google Earth, this wouldn't exactly be a Firefox problem, but a problem with Google Earth not opening a new window with the results. * SEE: https://…

• Why can't I send game request using this browser as the main browser on my phone?

  Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The Firefox cache temp…

• class not registred (Aurora version 30.0a2 25, 26, 27 march 2014)

  You can also try Firefox safe mode which disables the addon (note there may be bugs with the new interface + Addons). ''(If you're using an added theme, switch to the Default t…

• i can't open new tab what ever i press

  Hello, note that Waterfox is not supported here, so you should try to install firefoxn from mozilla.org, follow the instructions below. Certain Firefox problems can be solved b…

• Warn when closing multiple tabs doesn't work.

  If it still doesn't work '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode …

• Mozilla Firefox freezes most of the times when i use Facebook search Bar.

  If that doesn't work..... You can try to clear the cache and cookies. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cooki…

• Mozilla Firefox freezes most of the times when i use Facebook search Bar.

  Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off …

• Warn when closing multiple tabs doesn't work.

  Well the latest version is 28 so you must have a problem updating. * [[Update Firefox to the latest version]] You can also download firefox again from the mozilla.org/firef…

• How do I set Firefox home page to google.com?

  I do feel your pain, but note that most here are volunteers and dont work for Mozilla. No the homepage can't be changed, also note that apps being locked on your phone may be b…

• I have error instaling the googlevoiceandvideosetup.

  This has nothing to do with Firefox, you should contact Google's support for that. * http://productforums.google.com/ Also see: https://support.google.com/chat/answer/answer…

• Which user account do you want to use to run this program?

  Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of …

• Why doesn't Roboform work in Firefox

  Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This …

• we wanna FF for Windows Phone

  It will not be developed due to microsoft's policy of "no open source software", until this changes, Mozilla will NOT make a version that breaks Microsoft's rule, therefore, likel…

• Starting from Firefox 27, video stuttering & 100% CPU usage

  In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following: *Click the Firefox button at th…

• When i click on a .GIF image on 9gag, the gif is played halfway through. This only happens on 9Gag.

  Have you tried the instructions here http://tumblr.9gag.com/image-not-shown .

• Immidiate crash of Flash, unable to disable hardware acceleration. Solved!

  Flash is developed by Adobe, not Mozilla. Though the good news is that Firefox is creating their own flash player that should be in a near-future version of Firefox.

• Why am I getting unauthorised emails into my account and can't remove

  Note that there are sites that sell your email address to spammers when you signup with sites. Are you sure this is not the case. This is something that happened to my Gmail ac…

• When i click on a .GIF image on 9gag, the gif is played halfway through. This only happens on 9Gag.

  Have you tried in other browsers?