Help, please!
I have a twc.com account operating with Outlook 2007 on an old Dell Win7 laptop. It works great but too many websites refuse to recognize the Win7 machine… (emoñe’ẽve)
Help, please!
I have a twc.com account operating with Outlook 2007 on an old Dell Win7 laptop. It works great but too many websites refuse to recognize the Win7 machine, so I had to "upgrade".
I just got a new Dell Win11 laptop and installed Spectrum email to access twc.com. So far, so good.
But I need to access the hundreds of email files and folders from the old Outlook-based twc.com account. Can't export them to Spectrum.net as .pst because only Outlook recognizes that file extension. I do not want Office 365, so I tried installing Office 2024. But it's bundled with Office 365. I even installed an old version of Office 2010. When I tried to set up email with twc.com, I got a popup telling me that I had to get Office 365 to do this. Diabolical.
Enter Thunderbird. I downloaded and installed Tbird. I then attemped to use Tbird to be the client for twc.com. I've tried for several days with no success.
First I had Tbird search for my twc.com account.
Tbird said:
IMAP
Incoming: IMAP, SSL/TLS
mobile.charter.net
Outgoing: SMTP, SSL/TLS
mobile.charter.net
Username: drwin@twc.com
Results were quite different from what Spectrum had told me by phone (see below) but I tried this anyway.
Got an error message: "Cannot find the server." etc.
So I tried manual setup using the information provided by Spectrum, as follows:
drwin@twc.com
incoming mail.twc,com
outgoingmail.twc,com
incoming port 995
outgoing port 587
security type TLS
Got the same error message: "Cannot find the server." etc.
I then tried half a dozen different changes: change the security type, etc. Nothing worked.
I really need to succeed with this so that I can access all my email files and folders on one computer (the Win11 model).
Any suggestions will be much appreciated.