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Incoming emails from a specific source say that my email package can't display html formatted messages. How do I configure Thunderbird to do that? Regards Andrew

Hello! I just moved to Firefox a week ago and so far, I'm really happy I did. Nearly everything is better. That being said, there's one feature I used all the time on Chrome that I can't get working right here, and that's auto scroll. On Chrome, it worked no problem. When I clicked in the scroll wheel, it turned on auto scroll and would stay enabled until I clicked it again. One Firefox though, this isn't working right. When I click in the wheel here, it enables for a quick second before disabling itself. It's super annoying and makes it unusable. I found out it's because scrolling on the scroll wheel cancels auto scroll on Firefox, but not on chrome. So how do I make it so scrolling on the scroll wheel doesn't break auto scroll? Thanks in advance!

Hi, After updating to the latest version of Firefox on my laptop, I’ve noticed that the battery drains much faster than before. I haven’t changed any settings, but the browser seems to consume more power even with just a few tabs open.

I’ve already tried:

Restarting my laptop

Disabling unnecessary extensions

Clearing cache

But the issue is still there. Is there any specific setting or workaround to reduce battery usage in the new update?

Thanks in advance!

Dear Firefox Support Team,

I am writing to report a problem I'm facing while trying to install the "sconnect" extension on my Firefox browser. This extension is required for accessing national digital certification services in Oman.

I am attempting to add the extension from the official portal: idp.pki.ita.gov.om. When I try to initiate the installation from this page, it fails to add to the browser. I have already ensured that my browser is up to date.

This extension is essential for me to access important government and educational services, including those from the Ministry of Education (moe.gov.om).

Could you please provide assistance or guide me on how to resolve this issue and successfully install the "sconnect" extension?

Thank you for your time and support.

I need help with fixing certs I beleive were changed by an application. I found some files in an application I installed through another without fully looking at the extra packaged material. One seems to be a configuration file for CA certs and the other is a list of SSL certs taken from Mozilla that were included with the intent of editing trusted user certs. I now see the evidence of a Linux device using my Firefox. To me, that is pretty clear evidence that Shell was used for some connection. So, with that, I'm assuming the certs on my device are not correct, and need to be fixed. Please let me know what I can do for this and if there is any other information you can give me on how to find out more about what to do. Unfortunately, there are also files that seem to also change user to a fake user while they gain root as guest. Any additional information including removing and replacing all certs wouldbe very helpful. Im trying to get to a certain point of restricting access and making a move to alert the correct people in Github and a couple of others with/towards some of the files before I do any kind of reset as I am not fully sure how tainted the restore might be.

Hi

Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore.

I am subscribed to One Drive. Every few days I get an email from One Drive with the past memories from the day of the email. I will open the emails and click on "View all memories" then it would take me to the One Drive and I would be able to see those pictures individually. For a few days now I have not been able to do this on Firefox anymore. The website goes to gray like it is trying to download the pictures but it gets stuck there.

This is happening both on my desktop with Windows 7 and my laptop with Window 11. Everything works in the Microsoft Edge browser. I can see all the images individually from that day.

I have communicated this problem to Microsoft One Drive and it seems to be a browser problem. Is there any way that this problem can be solved in the Firefox browser?

I would appreciate your help, Amy

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfectly fine for years previous to now.

I dont have this issue when I'm actively using it, only when I tab away from it and specifically its not on screen. Once I tab back to firefox the ram usage immediately dips back down to normal. I have tried many things to try and solve this like doing a clean install of firefox, getting rid of extensions, clearing my browser cache, closing all other apps to verify it was just firefox, clearing my history, turning on hardware acceleration. Nothing seems to help, im really at a loss and I don't understand what changed besides it being updated in the past couple of months.

My computer is fairly heavy duty and I have 16gb of ddr4 ram that again was working perfectly fine to run firefox before these past couple of months. As a result of this issue however if left in the background for too long on accident firefox uses up all my idle ram and starts causing other programs to not be able to run and has even crashed my computer previously when trying to run a program like clip studio paint.

I have noticed that while running the firefox task manager there is definitely some difference in memory usage when i tab back in after letting it be in the background so I have attached screenshots of the regular usage while tabbed in and the captured usage when i tab back in.

Any possible solution is welcome because I really enjoy using firefox and i dont want to have to switch browsers unless absolutely necessary.

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. First account goes on OK but cant add a second. Have checked all setting but cant see a problem. Please advise. Thanks John

i just installed Thunderbird on my mac and it cannot get past the initial setup. i enter my email provider username and password and it just crashes.

tried starting in safe mode and creating new profile using terminal...same issue. continues to just crash.

little help?

thanks!

Jesse

Hello:

I am trying to create a csv file of my passwords to import to Microsoft Edge from FF. I went through these steps in Firefox:

Settings>General>Import>Select Passwords from CSV...

...and then it takes me to browse my computer for a CSV file that I have YET to create. I don't think this is how you create such a file.

I'm not sure how to import my passwords to create a CSV file so I can put them into MS Edge. When I tried importing my password (and all my other data) inside of Edge via Edge, it only brought in 235 passwords from Firefox where I have 422. So I would assume if I used and imported my passwords to Edge via a CSV file instead that all my passwords would populate in Edge not roughly half of them.

Could you please tell me how to create a password CSV file in Firefox to use in Edge?

Many thanks in adabce

My android phone has access to a USB pen-drive on which I placed a backup copy of all my TB folders. Can I use TB for android locally to read these emails? How? Thank you.

like the topic says i cant get my outlook acount to work in thunderbird,i read some where that i need to change the settings but since it wont allow me to log in i cant do that. i have no idea what to do.

I find the 4 boxes on the Contrast Control/Manage Colors settings confusing. I've tried just about everything for an issue I've had for months. When I use the automatic settings there is a dark background. Visited links pops up white (readable) and immediately changes to purple so that I can barely see it. This happens on multiple web sites. Amazon and Ebay are examples.

I copied addresses to address book which tells me that over 400 items are there but they are not visible. I can delete these invisible addresses one by one even though there is nothing there if I go to edit. How can I make these addresses visible, or what can i do to get rid of them and start over.

To all Thunderbird Tech Junkies -

I have been using Thunderbird for well over 20 years. But, this year it did me in.

My email, john@jtbcpa.com, was hosted by some no name outfit that was poor. It took forever for emails to send, and I could not update away messages..

I asked my internet guy to move my email from the old profile to gmail. I was hoping to keep my same profile and email on Thunderbird, without having to change to either Outlook or some other software to run email.

So, my internet guy moved the john@jtbcpa.com to Gmail. However, once he moved the email Gmail, Thunderbird, gave me several problems - as follows.

1. No matter how many times we tried to add the new email address to Thunderbird, it could not find the server. We tried multiple gmail settings. No go.

2. I am not the experienced in updating computers, but I had updated email on Thunderbird many times before. For both new accounts, and new computers. It took time, but I made it work. I could always find the files in the profile folder that I needed to copy and move.

However, the new Thunderbird would not allow me to go in and manually alter settings when it was looking for the john@jtbcpa.com account on Gmail. Thunderbird kept telling me it could not find the account on the server. And, manual setup was not available on the updated Thunderbird software. Why????

3. The email works fine when you go to the GMail web site.

4. Since I needed a better platform than the GMail website, we were able to load the john@jtbcpa.com email on Outlook. However, I did not have all my email addresses. (after 20 years I have about 2000 email address.)

5. I thought I could export the email address from Thunderbird to a CSV file and maybe load them into outlook. However, when I went to export, there was only one option to export and that was to export everything. Which included thousands of old emails and addresses from various email accounts. That was not going to help. What happened to the export tool which would download or export your email addresses only?

So, I have to look at the old emails in Thunderbird to get the email addresses.

I am not sure why the update to Thunderbird is so limited. I have loved the program for many years. It was easy to use.

And, I was always able to get all previous email addresses to work.

In conclusion, I am not sure why Thunderbird cannot recognize my john@jtbcpa.com account. It can see my other two gmail accounts, brozowski99@gmail.com and john@johncpa.com. Maybe the person who upgraded the account put some sort of block on it through gmail. I don't know.

I have spent hours on this transition, which should not have taken more than an hour. And, I even offered to pay someone to call me to help me with the platform. This is where internet online services and AI are useless. I need a tech savvy Thunderbird expert to call me, go on my computer, and make it work. But, all the responses I got was - "We will not do that."

So, I am forced to move to Outlook. I am not happy, and all the old emails will remain on Thunderbird.

I know the software was free. And, I was happy to pay someone to get it to work. Or, maybe look at my gmail settings to see if there is a blocker preventing Thunderbird from seeing the account.

No need to respond - I just needed to vent.

John Brozowski