Since update to 5.0 with Twitter Search I can't print web pages. Big problem! How to fix?
I need to print webpages very frequently for my business and can no longer print preview or print, no matter what method I use (pull down menu, right click, etc.). Can only print a page that has a printer icon on it. Extremely frustrating and I'm ready to return to, god forbid, Internet Explorer. I'm not a techy so things like adding add-ons is Greek to me! I'd be happy to go back to prior version of Firefox that worked if I knew how.
Ñemoĩporã poravopyre
Can you try disabling the "HP Smart Web Printing" extension?
orange Firefox button or Tools menu > Add-ons
On the left, click Extensions. There should be a Disable button for the HP Smart Web Printing.
After restarting Firefox, does printing work? (Fingers crossed!)
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Did you get the new version from Twitter, rather than the built-in automatic update or the main Firefox site??
Could you post your list of Extensions (one of the kinds of add-ons). You can copy and paste it from:
Help > Troubleshooting Information
It may not look pretty, but hopefully it will still be mostly readable.
Hmm. I honestly can't remember where I got the new version from but you're right - it could have been from Twitter. Here is a list of the "Extensions" (but not the "Modified Preferences" or "Graphics"): Extensions
Name
Version
Enabled
ID
Add-on Compatibility Reporter0.8.5truecompatibility@addons.mozilla.orgHP Smart Web Printing4.60truesmartwebprinting@hp.comJava Console6.0.13true{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}Java Console6.0.21true{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}Java Quick Starter1.0truejqs@sun.comMicrosoft .NET Framework Assistant1.2.1true{20a82645-c095-46ed-80e3-08825760534b}Trend Micro NSC Firefox Extension6.5.0.1234true{22C7F6C6-8D67-4534-92B5-529A0EC09405}Twitter Address Bar Search1truetwitter.address.bar.search@firefox.twitterYahoo! Toolbar2.3.8.20110620112826true{635abd67-4fe9-1b23-4f01-e679fa7484c1}
Ñemoĩporã poravopyre
Can you try disabling the "HP Smart Web Printing" extension?
orange Firefox button or Tools menu > Add-ons
On the left, click Extensions. There should be a Disable button for the HP Smart Web Printing.
After restarting Firefox, does printing work? (Fingers crossed!)
Great! yes, jscher2000, that worked! I don't know what that extension was all about but clearly it messed things up and now that it's disabled I seem able to print. Thank you!